Sales and Service Representative
1 day ago
Pacific Office Automation is a leading document imaging and technology dealer with over 40 years of experience in office equipment and technology sales/service. With a strong presence in ten western states, we have grown to over thirty branches, providing exceptional service to our customers.
We are committed to being a long-term employer, providing our employees with the training and certification they need to succeed in the fast-changing technology landscape. Our company values diversity and inclusion, and we strive to create a workplace where all voices are heard.
Job SummaryWe are seeking an Inside Sales/Customer Service Representative to join our team in Salt Lake City, UT. As a key member of our sales team, you will be responsible for sourcing warm sales opportunities, understanding customer needs, and providing exceptional customer service.
Key Responsibilities- Source new sales opportunities through inbound lead follow-up and outbound cold calls
- Understand customer requirements and provide tailored solutions
- Manage accounts receivable and maintain accurate records
- Handle high-volume phone calls and emails with professionalism and poise
- Utilize strong problem-solving skills and phone presence to resolve customer issues
- Bachelor's degree preferred
- Excellent verbal and written communication skills
- Strong math abilities and experience with accounts receivable
- Proficiency in using spreadsheets, databases, and word processing software
- Competitive hourly rate with opportunities for commissions
- Advancement and growth opportunities into leadership roles
- Team-player environment with a focus on collaboration and mutual support
- Comprehensive benefits package, including medical, dental, vision, and life insurance
- 401k matching program and paid time off
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