Sea Logistics Customer Care Representative

2 weeks ago


Jersey City, New Jersey, United States Kuehne+Nagel Full time

Kuehne+Nagel

**Job Overview**

As a Customer Care Specialist at Kuehne+Nagel, you will be responsible for providing exceptional customer service to clients regarding their ocean freight shipments. Your primary goal will be to ensure timely resolution of customer concerns and maintain accurate records of customer interactions and transactions.

**Key Responsibilities**

* Assist customers with inquiries and issues related to their shipments
* Coordinate with various departments to resolve customer concerns efficiently
* Provide accurate information to customers regarding company policies and procedures
* Collaborate with team members to improve overall customer satisfaction

**Requirements**

* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
* Proficiency in using various software and systems

**What We Offer**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

**Hiring Process**

If you are a motivated and customer-focused individual looking for a challenging role in logistics, please submit your application. We look forward to reviewing your qualifications.



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