Hotel Front Desk Representative for Boutique Hotel

1 month ago


San Diego, California, United States Horton Grand Hotel Full time
Job Description

The Horton Grand Hotel is a boutique hotel located in the heart of San Diego's Gaslamp Quarter, offering a unique blend of establishment and progressive initiatives.

We're seeking a Front Desk Agent to provide exceptional customer service and support our team.

Key skills include:

  1. Outstanding customer service and communication skills.
  2. Teamwork and phone etiquette.
  3. General math and clerical skills.
  4. Excellent time management and organizational skills.
  5. Ability to handle stress and solve problems.
  6. Proficiency in computer software and room management systems.
  7. Active listening and proactive problem-solving.
  8. English language proficiency.
  9. Flexibility to work night shifts and weekends.

Benefits include:

  • Two weeks of paid vacation to start.
  • Medical, dental, and vision benefits.
  • 401k plan.
  • Nine paid company holidays.
  • Competitive pay.

Applicants should have a strong background in customer service and the hospitality industry.


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