Hotel Night Auditor

1 month ago


San Diego, California, United States PL Boutique Investors, LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Hotel Night Auditor to join our team at PL Boutique Investors, LLC. As a key member of our front office team, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional guest service.

Key Responsibilities
  • Financial Management: Verify and post charges to guest rooms and house accounts, handle cash and credit transactions, and balance revenue and settlement accounts nightly.
  • Guest Service: Greet customers with a friendly and sincere welcome, respond to guest requests and concerns, and provide accurate information about hotel services and local attractions.
  • Communication: Promptly answer the telephone, input messages into the computer, and retrieve messages and communicate the content to guests.
  • Problem-Solving: Field guest complaints, conduct thorough research to develop effective solutions, and negotiate results.
  • Teamwork: Act as a liaison between front office, housekeeping, and engineering departments, and assist with daily restaurant revenue report data.
Requirements
  • Experience: Minimum of 1 year of front desk or night audit experience required.
  • Education: High School Diploma or equivalent required.
  • Skills: Proficient with PMS system, able to handle cash and credit transactions, and possess excellent communication and problem-solving skills.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.


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