Resident Support Coordinator
2 months ago
Position Title: Case Coordinator
Reporting To: Director of Housing
Position Summary: The Case Coordinator (CC) will collaborate closely with the Director of Housing to assist both prospective and current residents within a residential setting. Key responsibilities encompass managing waiting lists, supervising resident applications, and partnering with various departments to secure grant funding.
The CC will work alongside a Peer Specialist (PS) to aid residents with their applications, appointments, and conflict resolution. Furthermore, the CC will liaise with maintenance personnel to ensure prompt execution of work orders and provide essential administrative support.
- Engage and coordinate with Housing Staff for follow-up actions
- Document case notes and arrange appointments
- Revise resident documentation and disseminate communications
- Maintain resident storage records and update community bulletin boards
- Address resident disputes and undertake additional responsibilities as required
REQUIREMENTS
- Ability to excel in a dynamic work environment
- Detail-oriented and organized
- Competent in computer skills and documentation practices
- Strong interpersonal and collaborative skills
- High ethical standards and compassion towards others
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Case Coordinator
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Residential Services Coordinator
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