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Customer Service Representative

4 weeks ago

Buffalo, Texas, United States Alan Neal - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and experienced Customer Service Representative to join our team as a State Farm Agent Assistant. This is a remote position that requires strong communication and problem-solving skills.

Key Responsibilities
  • Provide exceptional customer service to clients via phone, email, and text message
  • Assist with daily tasks, such as service requests and follow-ups
  • Work closely with the sales team to ensure seamless customer experience
  • Meet productivity and quality standards
Requirements
  • 2+ years of experience in customer service, preferably in the insurance industry
  • Strong communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities
  • Property and Casualty license
  • Life and Health license
What We Offer
  • Competitive hourly wage based on experience
  • Paid time off (vacation and personal/sick days) after 90-day probationary period
  • Remote work from home opportunity

This is a great opportunity for a motivated and experienced customer service professional to join our team and contribute to our success.