Fraud Strategy Analyst
3 weeks ago
At USAA, we're dedicated to facilitating the financial security of millions of U.S. military members and their families. Our mission is to give back to those who have served, and we're working together to build a great experience for our members.
The OpportunityWe're seeking a skilled Fraud Strategy Analyst Intermediate to join our team. As a key member of our organization, you'll play a critical role in gathering and analyzing internal business requirements, translating user needs into functional designs, and applying methodologies to drive business solutions.
This is a flexible work environment that requires an individual to be in the office 4 days per week. The position can be based in one of our locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
Key Responsibilities- Assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems/applications.
- Work with internal and external resources to define business requirements and coordinate system enhancements.
- Participate in feasibility, enterprise impact, and cost/benefit analysis.
- Implement recurring, scheduled, or ad-hoc system changes within change control methodologies.
- Complete testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs.
- Perform post-implementation testing, monitoring, and reporting to ensure functionality.
- Develop and maintain knowledge of Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products to understand business rules and their impacts on business users.
- Review applicable system updates for functionality impacts or enhancements and coordinate changes.
- Conduct overall periodic review and testing of system parameters, options, product details, or system output to ensure accurate output and compliance with regulatory and/or audit guidelines.
- Maintain status and reports for all completed ongoing or future initiatives.
- Finish the documentation and retention processes and procedures.
- Summarize insights from analysis and use findings to develop business rules.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
- Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
- 2 years of experience supporting and participating in stakeholder consultation, needs assessment, requirement translation, and prescription of technology solutions.
- OR Advanced degree in Information Management, Information Studies, or related field.
- Demonstrates understanding of the application of business rules in technology solutions.
- Strong written and verbal communication skills.
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $54,940 - $98,440.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
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