Delivery Operations Specialist

3 weeks ago


Wilmington, Massachusetts, United States Lowe's Full time

Lowe's is a leading home improvement retailer seeking a skilled Delivery Operations Specialist to support its customer experience team.

About the Role

This exciting opportunity will have you working closely with internal and external customers to deliver exceptional experiences. You will be responsible for communicating effectively, resolving issues promptly, and providing timely solutions.

As a key member of our operations team, you will utilize your problem-solving skills to address escalated customer issues, work collaboratively with 3PL service providers, and foster strong relationships with Retail and Lowe's Pro partners.

Key Responsibilities
  • Support delivery operations from internal and external customers
  • Communicate effectively to resolve issues and provide timely solutions
  • Work collaboratively with 3PL service providers and other stakeholders
  • Foster strong relationships with Retail and Lowe's Pro partners
  • Utilize case management system to resolve customer issues
Requirements

We are looking for a highly motivated individual with excellent communication and problem-solving skills. The ideal candidate will have:

  • A high school diploma or equivalent
  • At least one year of directly related experience
Compensation and Benefits

The estimated salary for this role is around $45,000 - $60,000 per year, depending on location and experience. In addition to competitive pay, we offer a range of benefits, including health insurance, retirement plans, and opportunities for professional growth and development.

Lowe's is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please apply today



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