Office Services Coordinator

7 days ago


Palatine, Illinois, United States The Millennium Group Full time

At The Millennium Group, we are seeking a highly motivated and detail-oriented Office Services Associate to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth flow of mail and packages throughout our facilities.

Responsibilities:

  • Manage all incoming and outgoing mail services, including receiving, sorting, and distributing mail, packages, and office supplies in a timely and efficient manner.
  • Receive and log all deliveries, including FedEx, UPS, and other carriers, and ensure that all packages and accountable mail are tracked and signed for.
  • Conduct regular mail sweeps throughout our facilities to ensure that all mail and packages are properly processed and distributed.
  • Prepare all mail and packages for shipment, including applying correct postage and tracking information.
  • Research and resolve any issues with undeliverable or unknown mail recipients.
  • Examine outgoing mail for appearance and seal envelopes by hand or machine as needed.
  • Manage and maintain our postage machine to ensure optimal performance.
  • Provide exceptional customer service to our clients and colleagues, responding to inquiries and requests in a professional and timely manner.
  • Maintain accurate records and logs of all incoming and outgoing mail and packages.
  • Perform regular inspections of our workspace to identify areas for improvement and ensure that all equipment and materials are in good working order.
  • Communicate effectively with colleagues and clients through various channels, including email, phone, and in-person interactions.

Qualifications:

  • High School Diploma or equivalent required.
  • Working knowledge of mail and distribution basics or equivalent office experience.
  • Proficiency in Microsoft Office products, including Word, Excel, Outlook, and Teams.
  • Exceptional customer service skills, with the ability to adapt to a dynamic environment and work effectively with others.
  • Ability to learn new skills quickly and take initiative in a fast-paced environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Physical ability to stand, walk, bend, and lift up to 50 pounds as needed.


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