Customer Service Representative
1 month ago
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a 2X10 Call Center Agent. In this role, you will be responsible for providing exceptional customer service, resolving customer issues, and selling new products and services to customers.
Key Responsibilities
- Handle inbound and outbound customer contacts in a courteous and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Research and resolve customer complaints in a timely and efficient manner
- Follow company policies and procedures to ensure excellent customer service
- Utilize technology and systems to complete account management tasks
- Document and process customer claims in a timely and accurate manner
- Escalate customer issues to management as needed
- Attend training and meetings to stay up-to-date on company knowledge, systems, and processes
Requirements
- High school diploma or equivalent
- Experience with data-entry and computer systems
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to change
- Strong customer service skills and a positive attitude
- Ability to work a variety of shifts, including weekends and holidays
Benefits
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Comprehensive training program
- Flexible scheduling and work-life balance
- Fun and engaging work environment
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered to customers in a...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Mass Markets Full timeCustomer Service RepresentativeAre you looking for a challenging and rewarding career in customer service? Look no further! As a Customer Service Representative at Mass Markets, you will be the face of our company, providing exceptional service to our customers. Your primary responsibility will be to handle inbound calls, respond to customer inquiries, and...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Mass Markets Full timeJob Title: Customer Service RepresentativeAt Mass Markets, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Emprise Bank Full timeCustomer Service RepresentativeAt Emprise Bank, we strive to provide an exceptional customer experience. As a Customer Service Representative, you will have the opportunity to work in a professional environment while interacting with valued customers. Your role will involve recommending products and services to enhance our customers' banking experience.Key...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Valor Intelligent Processing Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Responsibilities:Handle customer inquiries and...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Emprise Bank Full timeCustomer Service RepresentativeAt Emprise Bank, we strive to provide an exceptional customer experience. As a Customer Service Representative, you will have the opportunity to work in a professional environment while interacting with valued customers. Your role will involve recommending products and services to enhance our customers' banking experience.Key...
-
Customer Service Representative
3 weeks ago
Wichita Falls, Texas, United States MCI, LC Full timeJob SummaryMCI, LC is seeking a highly reliable and customer-focused Customer Service Representative to support our inbound and outbound customer service and sales projects. In this role, you will work directly with customers to respond to inquiries, manage complaints, and troubleshoot customer service problems.About the RoleAs a Customer Service...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Mass Markets Full timeKey Responsibilities:As a Contact Center Representative at Mass Markets, you will handle inbound and outbound contacts in a professional manner, ensuring first call resolution through effective problem-solving and call handling. You will research systems to find missing information, coordinate with other departments to resolve issues, and document customer...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Mass Markets Full timeCustomer Service RepresentativeAre you looking for a part-time opportunity to work in a fast-paced call center environment? We are seeking a Customer Service Representative to join our team at Mass Markets. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Envoy Air Full timeOverview:Envoy Air, an American Airlines Group Company, is seeking a Customer Service Representative to join our team at Wichita Falls Regional Airport. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our passengers, ensuring a seamless check-in and ticketing experience.Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States GP Mobile Full timeJob OverviewRetail Sales Representatives at GP Mobile are the face of our brand, building energy and excitement around our products and services. They're passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.As a Retail Sales...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States NTT DATA Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team in Wichita, Kansas. As a Customer Service Representative, you will be responsible for providing exceptional customer service to policyholders, beneficiaries, agents, and internal customers.Key Responsibilities:Provide front-line phone customer service to policyholders,...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Americold Full timeAmericold is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for responding to customer inquiries and complaints in a timely and professional manner.Key responsibilities include:Responding to customer inquiries and complaints via phone, email, and in-personProviding clerical...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Muddy Waters Holdings Inc Full timeJob OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at our Wichita location. As a key member of our crew, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and safe environment.Key...
-
Wichita Customer Service Representative
1 month ago
Wichita Falls, Texas, United States Mass Markets Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Wichita. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, resolving issues, and ensuring a positive experience for our...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States MCI, LC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Center Representative II. In this role, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key ResponsibilitiesHandle customer inquiries and resolve issues...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a welcoming and engaging experience.Take...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States State Farm Insurance Full timeJob Summary:As a Customer Service Representative at State Farm Insurance, you will play a vital role in providing exceptional service to our customers. Your primary responsibility will be to assist customers with inquiries, complaints, and policy changes. You will also be responsible for providing accurate and timely information regarding insurance products...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Mass Markets Full timeJob SummaryAs a Customer Service Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. This includes ensuring first call resolution through effective problem-solving and call handling, as well as researching systems to find missing information as applicable....
-
Wichita Customer Service Representative
1 month ago
Wichita Falls, Texas, United States Mass Markets Full timeCustomer Service RepresentativeAt Mass Markets, we're looking for a skilled Customer Service Representative to join our team in Wichita. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Handle customer inquiries and concerns in a...