Wichita Customer Service Representative

1 month ago


Wichita Falls, Texas, United States Mass Markets Full time
Customer Service Representative

At Mass Markets, we're looking for a skilled Customer Service Representative to join our team in Wichita. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers through various communication channels.

Key Responsibilities:
  • Handle customer inquiries and concerns in a professional and courteous manner.
  • Resolve customer issues through effective problem-solving and communication.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Accurately document customer interactions and update relevant systems.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Proficiency in using customer relationship management (CRM) software.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you're passionate about delivering exceptional customer service and have a strong desire to succeed in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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