Fulfillment Operations Coordinator

1 week ago


Dallas, Texas, United States Signify Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Fulfillment Operations Coordinator to join our team at Signify Health. This role will be responsible for coordinating laboratory work and other ancillary services performed by our providers.

Key Responsibilities
  • Lab Program Coordination: Maintain the daily operation of the lab program, including maintaining lab supply inventory levels and ordering necessary laboratory supplies from approved vendors.
  • Ancillary Services Coordination: Reconcile scheduled and completed diabetic exams, bone density scans, and PAD scans daily, and contact plan members via phone for abnormal results of specific tests performed within the home.
  • Communication and Reporting: Deliver accurate and on-time reporting to customer success, and ensure each clinician has adequate laboratory supplies to perform lab duties as needed.
  • Team Collaboration: Actively demonstrate teamwork at all times, and work collaboratively with internal staff and clinical providers to ensure effective operation of all ancillary services.
Requirements
  • Communication Skills: Fluently speak, read, and write English, and possess good verbal and written communication skills.
  • Organizational Skills: Demonstrate ability to prioritize and multitask, and maintain accurate records and reports.
  • Technical Skills: Basic skills in MS Office, with intermediate skills in Excel, and Google Drive and Suite skills a plus.
Preferred Attributes
  • Language Skills: Spanish speaking fluency is a plus.
  • Call Center Experience: Previous experience in a call center environment is a plus.
What We Offer

We offer a competitive salary range of $17.00 to $28.00, and a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.


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