Technical Support Specialist

1 week ago


Gulfport, Mississippi, United States AGJ Systems and Networks Full time
Job Overview

Position Summary: We are seeking a dedicated Technical Support Specialist to assist our clients with their technology needs. This role is essential in ensuring that our customers receive top-notch support and solutions for their IT challenges.

Key Responsibilities:

  • Deliver technical support for both hardware and software issues.
  • Assist clients in resolving their technical problems through various communication channels including phone, in-person, and online.
  • Advise on potential enhancements to hardware and software to improve efficiency.
  • Document customer inquiries and the resolutions provided.
  • Stay updated on the latest Windows applications and relevant technologies as assigned.
  • Engage in special projects as needed to support the team.

Required Qualifications:

  • 1-5 years of experience in the IT field.
  • Experience with Managed Service Providers is advantageous.
  • Strong interpersonal skills to build relationships with clients.
  • Excellent troubleshooting abilities and critical thinking skills.
  • Professional and positive attitude.

Company Overview: AGJ Systems and Networks is recognized for its commitment to excellence in the IT sector. Our team consists of knowledgeable professionals who prioritize honest communication and tailored solutions, ensuring that we meet our clients' needs without overselling our services. We pride ourselves on our reliability and dedication to completing tasks efficiently and effectively.

We foster a collaborative and friendly work environment, making complex technical concepts accessible to our clients. Our team members are not just IT experts; they are individuals with diverse interests and a passion for their work. This unique combination of professionalism and approachability sets us apart in the industry.

Please note that this position requires a skills assessment, background verification, and drug screening.

AGJ Systems and Networks offers competitive compensation and a comprehensive benefits package.



  • Gulfport, Mississippi, United States The Peak Organization Full time

    The Peak Organization is a leading provider of technology staffing and managed services, dedicated to connecting skilled technical professionals with diverse industry opportunities. We offer weekly payments, direct deposit options, and a variety of nationwide roles.We are currently looking for a Technical Support Field Specialist to assist with a computer...


  • Gulfport, Mississippi, United States Leidos Full time

    Company Overview:Leidos is a leading provider of IT services, dedicated to supporting the Navy's mission through innovative solutions.Position Summary:We are currently seeking a skilled IT Support Specialist to join our dynamic Field Services team. This role is essential in delivering top-notch technical assistance and ensuring the smooth operation of IT...


  • Gulfport, Mississippi, United States Pine Belt Mental Healthcare Resources Full time

    Position Title: Supported Employment SpecialistCompany: Pine Belt Mental Healthcare ResourcesLocation: Gulfport, MississippiOverview:Pine Belt Mental Healthcare Resources is in search of a dedicated and innovative Supported Employment Specialist. The primary aim of this role is to connect with individuals and build trusting, collaborative relationships that...


  • Gulfport, Mississippi, United States Divine Preschool Academy Full time

    Position OverviewThe Classroom Support Specialist will play a vital role in assisting the lead educator with the daily operations and activities within the classroom environment.Key Responsibilities:Support the lead teacher in implementing the daily schedule.Help facilitate engaging activities that promote learning and development.Maintain a structured and...


  • Gulfport, Mississippi, United States Southern Company Full time

    Department Overview: Work and Asset ManagementPosition Summary – Resource Management Systems Support SpecialistOverviewThis role is designed to deliver comprehensive support for the Power Delivery Automated Resource Management System (ARMS). As an integral member of the team, the ideal candidate will engage in the innovation and configuration of the ARMS...


  • Gulfport, Mississippi, United States Frigo Orthodontics Full time

    Orthodontic Clinical Support SpecialistFrigo Orthodontics is on the lookout for an Orthodontic Clinical Support Specialist to enhance our dedicated team. We pride ourselves on being a patient-focused practice committed to delivering outstanding care and exceptional service.High school diploma or equivalent requiredMinimum of 1 year of experience in...


  • Gulfport, Mississippi, United States Redd Pest Solutions Full time

    Job OverviewSalary: Dependent on ExperienceThe Client Support Specialist plays a crucial role in managing incoming communications, coordinating service appointments, and executing various administrative responsibilities. As the initial point of contact for clients, this position demands a commitment to delivering exceptional service, professionalism, and...


  • Gulfport, Mississippi, United States TopBuild Full time

    About Your Future with TopBuild Are you seeking a fulfilling career with a leading organization that shapes the future of energy-efficient insulation and building materials? Do you value being part of a company recognized for its positive workplace culture? Look no further! At TopBuild, you will join a diverse and inclusive team that embodies our principles...


  • Gulfport, Mississippi, United States Rotech Healthcare Full time

    Position Overview Join our dedicated team at Rotech Healthcare as a Healthcare Equipment Support Specialist. In this role, you will be responsible for managing patient data and facilitating effective communication concerning our medical equipment services. Primary DutiesMaintain and update respiratory equipment recordsVerify documentation for precisionEngage...


  • Gulfport, Mississippi, United States Rotech Healthcare Full time

    Position Overview Join our dedicated team at Rotech Healthcare as a Healthcare Equipment Support Specialist. In this pivotal role, you will be responsible for managing patient data and facilitating effective communication regarding our medical equipment services. Primary DutiesMaintain and update respiratory service recordsVerify documentation for...


  • Gulfport, Mississippi, United States Siemens Medical Solutions USA, Inc Full time

    Siemens Medical Solutions USA, Inc - Healthcare Customer Engagement Specialist - Gulfport, Mississippi This is a Job Description for a Healthcare Customer Engagement Specialist in Gulfport, Mississippi.Overview: At Siemens Medical Solutions, we foster an inspiring and supportive atmosphere that builds a global community celebrating diversity and...


  • Gulfport, Mississippi, United States Aureus Medical Group - Imaging Full time

    Position OverviewAureus Medical Group - Imaging is actively seeking a traveling Mammography Specialist for an exciting opportunity.Job DetailsSpecialty: Mammography SpecialistField: Allied Health ProfessionalEmployment Type: TravelDuration: 15 weeksWeekly Hours: 40 hoursShift Length: 8 hoursCompensation OverviewEstimated earnings of approximately $2442.00...


  • Gulfport, Mississippi, United States Flexicrew Technical Services (FTS) Full time

    Position: Aluminum Extrusions Operator at Flexicrew Technical ServicesFlexicrew Technical Services (FTS) is currently in search of an Aluminum Extrusions Operator to enhance their workforce.Key Responsibilities:Unload metal at the finishing sawSupport and adhere to the directives of Operator 'B'Execute any tasks assigned by the SupervisorMaintain adherence...


  • Gulfport, Mississippi, United States Divine Preschool Full time

    Job OverviewWe are seeking a dedicated and enthusiastic individual to join our team at Divine Preschool. The ideal candidate will play a vital role in supporting our educational programs for young children.Key ResponsibilitiesAssist in the daily activities of the toddler classroom.Provide support in the pre-kindergarten environment.Engage with children...


  • Gulfport, Mississippi, United States Frigo Orthodontics Full time

    Job OpportunityFrigo Orthodontics, a reputable healthcare organization, is seeking a highly skilled and dedicated individual to join our team as a Clinical Chairside Orthodontic Assistant.We are committed to providing exceptional patient care and a positive work environment. If you are a motivated and compassionate professional who is passionate about...


  • Gulfport, Mississippi, United States Redd Pest Solutions Full time

    Job OverviewSalary: Dependent on ExperienceThe Customer Service Representative plays a crucial role in managing incoming communications, scheduling services, and handling various administrative responsibilities. As the initial point of contact for clients, the CSR is tasked with delivering exceptional levels of friendliness, support, professionalism, and...


  • Gulfport, Mississippi, United States DelDOT Full time

    Overview The Green Infrastructure Primer, created by the DNREC Division of Climate, Coastal, & Energy, serves as a foundational guide to green infrastructure initiatives, detailing their advantages and providing insights on selection, construction, and maintenance. Position Summary This role will support the program lead in managing initiatives,...


  • Gulfport, Mississippi, United States DelDOT Full time

    Overview The Green Infrastructure Primer developed by the DNREC Division of Climate, Coastal, & Energy serves as a foundational resource for understanding green infrastructure initiatives and their advantages, alongside guidance on selection, construction, and maintenance. Position Summary This role will support the program lead in managing...


  • Gulfport, Mississippi, United States Million Air Full time

    Company OverviewAt Million Air, we pride ourselves on our commitment to excellence and our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen." This philosophy is reflected in every interaction with our customers and team members.Role OverviewThe Avionics Maintenance Specialist plays a crucial role in ensuring the safety and airworthiness of...


  • Gulfport, Mississippi, United States 84 Lumber Full time

    Overview:The Project Management Specialist is tasked with the acquisition of project documentation and details, ensuring that all relevant information is disseminated to hub estimators, support personnel, and external vendors through a structured Request for Proposal (RFP) process. This role involves diligent follow-up on all pending RFPs to guarantee that...