Product Support Sales Representative

2 weeks ago


Corona, California, United States Ditch Witch West Full time
Job Overview

We are seeking a highly motivated and customer-focused Product Support Sales Representative to join our team at Ditch Witch West. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional support and service to ensure their equipment is running at peak performance.

Key Responsibilities
  • Maintain and grow your knowledge of Underground Equipment products, services, and costs.
  • Assist the Product Support Manager, Parts Supervisor, and Service Supervisor in providing exceptional customer service.
  • Provide price quotes to customers and offer solutions to meet their needs.
  • Proactively monitor customer fleet repairs and maintenance using telematics.
  • Promote and sell telematics subscription renewals, extended warranties, and planned maintenance plans.
  • Manage your customer base and sales using CRM software.
Requirements
  • Self-motivation and a desire to win.
  • Excellent communication skills and the ability to form strong relationships with customers.
  • Experience planning, developing, and executing sales action plans.
  • Knowledge and experience in heavy equipment parts and service.
What We Offer
  • Competitive pay based on your skills, training, and experience level.
  • Outstanding benefits, including 401(k) and Roth 401(k) Retirement Plans, medical, dental, and vision insurance, and more.
  • Progressive vacation plans, sick leave, and paid holidays.
  • Advancement opportunities and a dynamic, growth-oriented work environment.
  • Stability and reputation as a family-owned, fourth-generation company with over 160 locations and 85 years of experience.


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