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Product Support Sales Representative

2 months ago

Corona, California, United States Pape DW Inc Full time
Job Overview

Pape DW Inc is seeking a highly motivated and customer-focused Product Support Sales Representative to join their team. As a key member of the sales team, you will be responsible for building and maintaining strong relationships with customers, providing exceptional support and service, and driving sales growth.

Key Responsibilities
  • Develop and maintain in-depth knowledge of Underground Equipment products, services, and pricing.
  • Collaborate with the Product Support Manager, Parts Supervisor, and Service Supervisor to ensure seamless customer support.
  • Provide accurate and timely price quotes to customers.
  • Offer after-market sales support for parts and service departments.
  • Proactively monitor customer fleet repairs and maintenance using telematics.
  • Promote and sell telematics subscription renewals, extended warranties, and planned maintenance plans.
  • Manage customer relationships and sales using CRM software.
Requirements
  • Self-motivation and a strong desire to succeed.
  • Excellent communication and interpersonal skills.
  • Experience in sales, customer service, or a related field.
  • Knowledge of heavy equipment parts and service.
What We Offer
  • Competitive salary and commission structure.
  • Outstanding benefits package, including medical, dental, and vision insurance.
  • Flexible spending accounts and employee assistance program.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.