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Product Support Sales Representative

2 months ago

Corona, California, United States Ditch Witch West Full time
About the Role

We are seeking a highly motivated and results-driven Product Support Sales Representative to join our team at Ditch Witch West. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional sales support, and driving revenue growth.

Key Responsibilities
  • Sales and Service Support: Provide expert sales support to customers, recommending solutions to meet their equipment needs and ensuring their equipment is running at peak performance.
  • Customer Relationship Building: Develop and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored sales support.
  • Equipment Knowledge: Maintain in-depth knowledge of Underground Equipment products, services, and pricing to provide accurate and informed sales support.
  • CRM Management: Utilize CRM software to manage customer relationships, sales performance, and sales pipeline.
  • Telematics and Data Analysis: Monitor customer fleet repairs and maintenance using telematics, identifying opportunities to promote and sell telematics subscription renewals, extended warranties, and planned maintenance plans.
Requirements
  • Self-Motivation and Results-Driven: Proven ability to work independently, set goals, and achieve results in a fast-paced sales environment.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to build rapport with customers and colleagues.
  • Heavy Equipment Industry Knowledge: Experience in the heavy equipment industry, with knowledge of parts and service operations.
  • Sales and Service Experience: Proven sales and service experience, with a track record of meeting or exceeding sales targets.
What We Offer
  • Competitive Compensation: Salary and commission-based compensation package.
  • Outstanding Benefits: Comprehensive benefits package, including medical, dental, vision, and prescription insurance, 401(k) and Roth 401(k) retirement plans, and more.
  • Opportunities for Advancement: Career growth opportunities within a dynamic and growth-oriented organization.
  • Stability and Reputation: Join a family-owned, fourth-generation company with a reputation for stability, honesty, and integrity.