Employee Relations Specialist

4 weeks ago


Oak Brook, Illinois, United States The Inland Real Estate Group LLC Full time

The Employee Relations Specialist is a key member of the HR department at The Inland Real Estate Group LLC, responsible for supporting the daily operations of the team. This role involves a variety of tasks, including employee consulting, training, conflict resolution, complaint investigation, policy interpretation, and the preparation and delivery of related summary reports and recommendations.

Key Responsibilities:
  • Employee Relations: Demonstrates highest standards of personal and professional integrity, adheres to company's policies and procedures, and complies with applicable laws, government rules and regulations.
  • Investigations and Compliance: Investigates complaints and/or charges filed both internally and externally regarding violations of company policies, state and federal laws governing employment practices, and prepares appropriate responses.
  • Corrective Actions and Terminations: Reviews corrective actions; reviews requests for suspensions and terminations to ensure compliance with company policies and procedures.
  • Documentation and Support: Gathers and organizes all necessary documentation for information requests and assists in hearings as necessary.
  • Investigatory Support: Provides investigatory support to the Employee Relations Manager in complex employee relations matters and in the employee resolution process.
  • Policies and Procedures: Ensures consistency with practice and administration of policies and procedures.
  • Employee Performance Programs: Assists in administering employee performance programs.
  • Policy Development and Communication: Suggests new procedures and policies for improving employee experience as well as the efficiency of HR department and company.
  • Regulatory Compliance: Ensures compliance with local and national regulations and applicable employment laws, and updates policies and procedures when necessary.
  • HRIS and Communication: Reviews and makes employee changes in the company HRIS System, Dayforce as necessary, and assists with answering incoming inquiries from the HR Helpdesk.
Qualifications:
  • This position requires a Bachelor's degree (B.A.), preferably in Human Resources, or related field from a four-year college or university or equivalent professional knowledge and/or work experience.
Experience:
  • 3-5 years human resource experience.
Certifications/Licenses:
  • PHR certification preferred.
Skills:
  • Intermediate skills in Microsoft Word, Excel, Outlook are required for this position.
  • Excellent communication and interpersonal skills, ethics, and cultural awareness.
  • Aptitude for problem-solving and thorough knowledge of HR procedures and policies.
  • Advanced knowledge of HRIS and ability to learn new technical systems, when necessary.
  • Proven success working in an HR department.
  • Resourceful mindset and strong attention to detail.
  • Knowledge of Ceridian Dayforce software preferred.
  • Knowledge of national laws and regulations related.


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