Patient Access Liaison

17 hours ago


Norwalk, Connecticut, United States Nuvance Health Full time
Job Summary

Nuvance Health is seeking a highly skilled Patient Access Liaison to facilitate patient flow from scheduling through registration check-in, ensuring a seamless and efficient experience for patients. As a key member of our team, you will be responsible for obtaining demographic and financial information, verifying insurance eligibility, and securing payment sources.

Key Responsibilities
  • Facilitate patient registration and scheduling, ensuring accurate and timely processing of patient information.
  • Verify insurance eligibility and obtain necessary authorizations for services.
  • Collect and process patient financial liability payments.
  • Provide estimates for services and communicate with patients regarding their financial responsibilities.
  • Enter accurate and complete demographic and financial information into our system.
  • Perform registration functions, including checking patients into the system and providing direction based on appointment location and financial clearance.
Requirements
  • High School Diploma or equivalent required; Associate's degree preferred.
  • 2 years of job-related experience; 6 months of experience with an Associate's degree.
  • Basic proficiency in MS Excel, Outlook, Teams, and Word.
  • Excellent customer service and organizational skills.
  • Ability to obtain National Association of Healthcare Access Management (NAHAM) certification within one year of service.
Working Conditions
  • Significant manual skills and motor coordination required.
  • Some occupational risk and exposure to dirt, odors, noise, and human waste.
  • Medium to heavy effort, exerting up to 35 pounds of force.

Nuvance Health is an equal opportunity employer and welcomes applications from diverse candidates. We will make reasonable accommodations to the known physical or mental limitations of a qualified applicant with a disability. Please contact Human Resources for reasonable accommodation requests only.



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