Patient Access Liaison
23 hours ago
Nuvance Health is seeking a skilled Patient Access Liaison to facilitate patient flow from scheduling through registration check-in, ensuring a seamless experience for patients. This role involves obtaining demographic and financial information, verifying insurance eligibility, and securing payment sources. The ideal candidate will possess excellent customer service and organizational skills, with the ability to work in a fast-paced environment.
Key Responsibilities- Facilitate patient registration and scheduling, ensuring accurate and timely processing of patient information.
- Verify insurance eligibility and obtain necessary authorizations.
- Collect and process patient financial liability payments.
- Provide estimates for services and communicate with patients regarding payment options.
- Enter accurate and complete demographic and financial information into the system.
- Perform registration functions, including checking patients into the system and providing direction based on appointment location and financial clearance.
- High School Diploma or equivalent required; Associate's degree preferred.
- 2 years of job-related experience; or 6 months of experience with an Associate's degree.
- Basic MS Excel, Outlook, Teams, and Word skills.
- Customer service and organizational skills.
- Ability to obtain National Association of Healthcare Access Management (NAHAM) certification within one year of service.
- Significant manual skills and motor coordination required.
- Some occupational risk.
- Medium to heavy effort, exerting up to 35 pounds of force.
- Some exposure to dirt, odors, noise, and human waste.
Nuvance Health is an equal opportunity employer and welcomes applications from diverse candidates. We will make reasonable accommodations to the known physical or mental limitations of a qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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