Installation Project Manager

5 days ago


Des Plaines, Illinois, United States Andersen Full time
About the Role

We are seeking a highly skilled Installation Project Manager to join our team in Des Plaines, IL. As a key member of our installation team, you will be responsible for managing window and door replacement projects from start to finish, ensuring a seamless and satisfactory experience for our customers.

Key Responsibilities
  • Accurately measure and determine installation processes for windows and doors
  • Provide installation solutions that meet customer expectations and adapt production specifications to installation requirements
  • Confirm details within sales contracts to ensure customer expectations align with product features and options
  • Communicate with installation crews on job specifics and provide advanced notice of unique factors
  • Approve additional installation labor required to complete jobs
  • Troubleshoot issues with installation crews and provide onsite support as needed
  • Work directly with homeowners to resolve installation process issues
  • Support sales reps with pre-sale site visits to define project scope and ensure pricing and contract documents reflect the scope of work
  • Support installation leadership on recruitment of installation sub-contractors
Requirements
  • High School Diploma
  • 5 years of work experience in the home improvement or closely related field
  • Experience in measuring and using hands-on measuring tools
  • Previous customer service experience, including win/win problem solving and conflict resolution skills
  • Valid Driver's License and clean driving record
  • Written and verbal communication skills
  • Able to lift, push/pull, and carry at least 40lbs
  • Able to stand for at least 6 hours per day
  • Able to climb ladders, stairs, and kneel
  • Knowledge of applicable building codes and construction techniques
  • Ability to work in a team environment
Benefits

We offer a competitive salary range of $74,000-$95,000 per year, based on experience, education, and location. In addition to your pay, we provide comprehensive health benefits, 401(k) contribution, paid time off, and profit sharing. We are committed to supporting your career growth and offer professional development and tuition reimbursement opportunities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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