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Customer Service Representative

1 month ago

Grand Rapids, Michigan, United States European Wax Center - Grand Rapids, MI Full time
Job Overview

As a Front Desk Associate at European Wax Center, you'll be the first point of contact for our guests, setting the tone for an exceptional experience. We're seeking a friendly and professional individual to join our team, providing top-notch service and ensuring our guests feel welcome and valued.

Key Responsibilities:

  • Manage the flow of guests in and out of the location
  • Provide exceptional customer service and respond to guest inquiries
  • Work effectively as part of a team to achieve sales and service goals
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Free brow waxing and tinting
  • Discounts on all other waxing services and retail products
  • Bi-weekly bonuses and paid vacation days
  • A fun and well-managed work environment

Requirements:

  • A positive and friendly personality
  • A professional appearance and demeanor at all times
  • Previous sales experience is an asset, but not required
  • Availability to work at least one weekend day

For more information about European Wax Center, visit our website.