Veteran Financial Empowerment Specialist
6 days ago
We are seeking a highly skilled and compassionate Financial Readiness Specialist to join our team at the Wounded Warrior Project. As a key member of our organization, you will play a critical role in supporting our mission to empower wounded veterans and their families to achieve financial stability and independence.
Key Responsibilities- Develop and deliver comprehensive financial education programs and services to support wounded service members and their families.
- Manage a caseload of financial readiness cases, maintaining accurate records and providing individualized support to clients.
- Collaborate with external partners and vendors to provide financial education and guidance to our clients.
- Conduct ongoing assessments and evaluations to ensure the effectiveness of our financial education services.
- Provide exceptional customer service and support to our clients, ensuring a positive and empowering experience.
- Four years of experience in financial counseling, financial education, or personal financial management services.
- Two years of experience working with military or veteran populations.
- Proficiency in personal financial management principles and the ability to provide clear explanations on methods for improvement.
- Exceptional interpersonal and communication skills, with the ability to maintain confidentiality and exercise good judgment in crisis situations.
- Strong organizational and time management skills, with the ability to respond to changing priorities and meet deadlines in a fast-paced environment.
- Two years of experience with Salesforce.
- Two years of experience working with an event/planning scheduling system.
- Accredited Financial Counselor (AFC) or Certified Financial Health Counselor (CFHC) certification.
The Wounded Warrior Project is a non-profit organization dedicated to supporting wounded veterans and their families. We provide a range of services and programs to help our clients achieve financial stability, independence, and a better quality of life. Our team is passionate about making a difference in the lives of our clients, and we are committed to providing exceptional service and support.
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