Veteran Outreach Coordinator

2 weeks ago

Washington, Washington, D.C., United States Friendship Place Full time
Job Overview

Position Type: Full-time

About Us:

Friendship Place is a dedicated nonprofit organization focused on serving the Washington, DC area. Our mission is to empower individuals and families who are experiencing or at risk of homelessness, enabling them to rebuild their lives with community support. We utilize an effective model to tackle homelessness through innovative and tailored programs that yield positive outcomes and a lasting impact on the community. Our services are person-centered, designed to meet the unique needs and aspirations of individuals, families, youth, and Veterans facing homelessness.

Core Values:

At Friendship Place, we prioritize a person-first approach that fosters transparency and ethical practices within our team and the communities we serve. All team members are expected to embody our core values, which include:

  • Excellence and Innovation
  • Finding Solutions
  • Compassion at the Core
  • Agents of Change
  • Support, Empowerment, and Development
  • Inclusion, Diversity, Equity, and Collaboration
  • Integrity and Accountability

Position Summary:

The Outreach Specialist is responsible for engaging with Veterans and their families across various regions. This role involves conducting outreach efforts to identify eligible veteran households for Supportive Services for Veteran Families (SSVF), particularly those who may be challenging to locate or assist. The specialist will assess program eligibility and perform necessary evaluations to determine prioritization within the Coordinated Entry system, ensuring accurate data entry into the Homeless Management Information System (HMIS).

Key Responsibilities:

  • Establish contact and build rapport with homeless and at-risk Veteran families, providing appropriate community referrals.
  • Conduct street outreach initiatives.
  • Focus on the most vulnerable Veteran families who are difficult to reach.
  • Perform assessments with Veteran families in need of services and document findings in HMIS.
  • Foster and maintain relationships with local social service agencies, shelters, and community organizations.
  • Collaborate with local VA facilities, including Vet Centers and Veterans Benefit Administration offices.
  • Participate in community events and initiatives.
  • Engage in Local Coordinated Entry processes.
  • Promote the services offered through the SSVF grant.
  • Attend multidisciplinary meetings and receive regular supervision.
  • Document outreach efforts meticulously.
  • Engage in professional development opportunities.
  • Assist fellow specialists as needed.
  • Fulfill additional duties as assigned.

Qualifications:

  • High School Diploma/GED with a minimum of two years of relevant experience preferred.
  • Bachelor's degree with at least one year of experience in a related field preferred.
  • Valid driver's license and capability to operate a vehicle.
  • Experience working with Veterans and understanding their unique challenges.
  • Proven outreach experience with local organizations and government agencies.
  • Strong written and verbal communication skills.
  • Able to thrive in a culturally diverse environment.
  • Commitment to the mission, including a focus on racial equity and social justice.
  • Ability to work effectively under pressure and as part of a team.

Working Conditions:

This role may require spending up to 70% of the time in the field, engaging with participants, traveling, and working outdoors or in shelters. Administrative tasks will be conducted in an office setting.

Additional Information:

Friendship Place is an Equal Opportunity Employer, committed to maximizing team diversity and fostering an inclusive culture. We welcome all qualified individuals to contribute to our mission, regardless of their background.

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