Veterinary Customer Service Representative
4 days ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Thrive Pet Healthcare. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their pets.
Key Responsibilities- Answer phone calls and respond to client inquiries in a timely and professional manner
- Differentiate between routine and emergency cases, and schedule appointments accordingly
- Greet clients, admit and check out patients, process payments, and manage financial information
- Communicate information between clients and staff, and provide clear and concise information to clients
- Work effectively in a fast-paced environment, handling multiple tasks and interruptions with ease
- Excellent communication and interpersonal skills
- Ability to work well in a team environment and independently
- Impeccable customer service skills and a positive attitude
- Ability to multitask and prioritize tasks effectively
- Experience in a veterinary clinic or customer service role is a plus
We offer a competitive hourly pay rate starting at $19-$24 per hour, negotiable based on credentials and experience. We also offer a comprehensive benefits package, including medical, dental, vision, and life insurance, paid time off, and continuing education opportunities.
Why Work at Thrive Pet Healthcare?We are a diverse and inclusive organization that values our team members and the pets they care for. We promote an emotionally intelligent work environment and a positive work-life balance. We invest heavily in our employees with many opportunities for growth and development.
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