Director of Intake Services
6 days ago
Job Summary
The Assistant Director of Intake is a key member of the Admissions Department at Granite Hills Hospital, responsible for ensuring smooth and efficient processes for responding to intake calls, referrals, and admissions. This role requires strong leadership and communication skills, as well as the ability to work effectively with internal and external stakeholders.
Key Responsibilities
- Assist in the management of the Admissions Department, including supervising intake staff and providing guidance on crisis intervention and referral response.
- Interface with internal hospital staff, facility physicians, referring hospitals, patients, families, and community referral sources to ensure seamless communication and coordination.
- Carry out supervisory responsibilities in accordance with hospital policies and procedures, including interviewing, hiring, and training new employees, as well as appraising performance and addressing complaints.
- Develop and implement effective strategies for managing intake operations, including process improvements and staff development.
Qualifications
- Master's degree from an accredited college or university in social work, psychology, mental health, nursing, or a related field.
- Minimum of three years direct clinical experience, preferably in a psychiatric or mental health setting.
- Working knowledge of the addiction and recovery field, including clinical interviewing, patient assessment, family motivation, treatment planning, and communication with external review organizations.
- Strong management skills, with the ability to effectively communicate with staff and ensure proper employee performance management.
- Licensure: R.N., L.C.S.W., L.M.S.W., LPC, or applicable license.
- Additional requirements: complete knowledge of crisis intervention techniques, trained in de-escalation procedures, CPI, and CPR certification.
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Assistant Director of Intake Operations
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West Allis, Wisconsin, United States Granite Hills Hospital Full timeJob SummaryThe Assistant Director of Intake is a key member of the Admissions Department at Granite Hills Hospital, responsible for ensuring smooth and efficient processes for responding to intake calls, referrals, and admissions. This role requires strong leadership and supervisory skills, as well as the ability to provide crisis intervention and respond to...
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Assistant Director of Intake Operations
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West Allis, Wisconsin, United States Granite Hills Hospital Full timeJob SummaryThe Assistant Director of Intake is a key member of the Admissions Department at Granite Hills Hospital, responsible for ensuring smooth and efficient intake processes. This role requires strong leadership and communication skills, as well as the ability to work effectively with internal and external stakeholders.Key ResponsibilitiesAssist in the...
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