Skills Trainer

3 weeks ago

West Allis, Wisconsin, United States Goodwill Industries of SE WIS Full time
The Skills Trainer is responsible for providing coaching support to interns in Project SEARCH programs. The Skills Trainer will identify young adults' strengths, interests, and abilities related to skill acquisition and will assist with preparing the interns for job development. This position identifies and creates solutions for enhancing soft skills, transportation, and skill acquisition to help interns develop increased independence and obtain employment.

RESPONSIBILITY LEVEL:

Implements strategies to achieve the goals for the organization and providing support to young adults in the Project SEARCH program.. Sustains policies, procedures and programs. Typically works on projects and tasks that span months.

PRINCIPAL DUTIES:

1. Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. Periodically serves as a team member or subject matter expert on formal or department projects. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.
2. Problem Solving: General supervision, regular review of work by manager or senior coworker. May be paired with senior team member for development purposes. Uses skills to solve problems of routine complexity; able to identify root cause, interpret data, and resolve issues.
3. Technical Skills: Fundamental knowledge of professional principles and skills. Works in compliance with established procedures.
4. Community Engagement: Serves as an ambassador for Goodwill in the wider community. Participates in volunteer opportunities as schedules and interest permit.
5. Coordinates and supports individuals in the orientation to host business'procedures, products, services, standards, policies, benefits, and opportunities.
6. Leads efforts in identifying and creating solutions for behavioral, transportation, and skill acquisition for any of the young adults.
7. Participates in employment planning and steering committee meetings with partners on a monthly basis.
8. Partners with Job Developer in preparing and passing on potential job leads so that individuals gain community employment following the completion of Project SEARCH.
9. Leads the development of internship rotations within the business site to build skills for students resulting in integrated employment.
10. Communicates with key stakeholders by completing case management activities: write regular case notes, submit monthly progress reports to referral sources, and maintain other necessary records.
11. Attends trainings and staff meetings. Participates in assigned meetings, professional development, and training as required.
12. Represents the organization and the Project SEARCH program by maintaining effective communication and cooperative, professional working relationships with individuals, Project SEARCH instructor, business site contacts, referral sources, families, caregivers, and Goodwill staff.
13. Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

1. Two years of college education or experience equivalency, and a minimum of 1 year experience.
2. Must be able to work flexible hours, including evenings and weekends.
3. Must have valid state driver's license.

CORE CULTURAL COMPETENCIES:

1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.
6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds.

(SEW)

Equal Opportunity Employer

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