Inbound Contact Center Agent
3 weeks ago
This is an exciting opportunity to join ValorVIP as a Customer Service Representative and make a real difference in the lives of our customers.
Key Responsibilities:
">- Handling customer inquiries and resolving issues in a timely and professional manner.
- Collaborating with other teams to ensure seamless customer experiences.
- Maintaining accurate records of customer interactions and transactions.
- Providing product information and answering customer questions in a clear and concise manner.
- Focusing on delivering exceptional customer service and ensuring high levels of customer satisfaction.
- Working collaboratively with other teams to resolve complex customer issues.
Requirements:
">- High school diploma or equivalent required.
- 1-2 years of experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Basic computer skills and proficiency in software applications.
- Ability to multitask and prioritize tasks effectively.
Benefits:
">- Competitive hourly rate: $13.10-$17.25 per hour.
- Paid training and opportunities for advancement.
- Flexible scheduling options to accommodate different lifestyles.
- Ongoing training and development to enhance skills and knowledge.
- A fun and dynamic work environment with a team-oriented culture.
About ValorVIP
">We are a leading provider of business process outsourcing solutions, helping companies deliver exceptional customer experiences and drive optimal performance.
About Us
">We are committed to delivering innovative solutions that meet the evolving needs of our clients and their customers.
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