Human Resources Manager
2 days ago
ABM Industries is seeking a seasoned Human Resources professional to join our team as a Manager, Field HR. This role will provide critical support to our NJ/NY region operations, overseeing three direct reports and collaborating with HR centers of excellence to drive business performance.
Key Responsibilities- Develop and maintain a high-performing team environment, fostering a culture of customer focus and engagement.
- Manage and guide three Site HR Partners, providing expert HR guidance and support.
- Review and refine onboarding and orientation processes for new leaders.
- Analyze trends and metrics to identify opportunities for improvement in turnover, retention, and key employee and customer engagement indicators.
- Partner with leadership to understand current and future staffing needs, developing workforce plans to meet business objectives.
- Collaborate with the Talent Team to design and implement talent development programs, ensuring key programs focus on front-line managers and team members.
- Utilize data-driven insights to inform continuous improvement and drive decision-making.
- Manage and resolve employee relations issues, conducting thorough and objective investigations.
- Maintain in-depth knowledge of relevant employment laws and regulations, ensuring compliance and reducing legal risks.
- Partner with the Legal Team as needed to ensure regulatory compliance.
- Provide day-to-day performance management guidance to front-line leaders, including coaching, counseling, and career development.
- Work closely with front-line leaders to improve work relationships, build morale, and increase productivity and retention.
- Provide HR policy guidance and interpretation, ensuring alignment with business objectives.
- Identify training needs and develop individual coaching plans to support business and employee growth.
- Participate in the evaluation and monitoring of training programs to ensure success.
- Collaborate with HR Centers of Excellence to deliver programs that meet organizational goals.
- Review key business performance targets and their related talent implications with business leaders.
- Support customer retention and business development through direct involvement with key customer relationships.
- Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
- Understand and mitigate corporate risk associated with relevant employment laws and policies.
- Bachelor's Degree in Human Resources Management or a related field; Master's Degree preferred.
- In lieu of degree, 10+ years of related experience required.
- Minimum of 5 years of applicable experience in Human Resources, business operations, or management.
- Minimum of 2 years of people leadership experience.
- Appropriate experience with a large hourly and distributed workforce is a strong plus.
- Experience working with union and non-union employees preferred.
- Ability to travel up to 25% of the time.
- Bilingual/Spanish preferred.
- Clear understanding of the link between talent and other HR initiatives and business strategy.
- Strong consultation and communication skills.
- Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR.
- Intellectual agility, interpersonal flexibility, and deep curiosity to learn.
- Exposure to strong process and project management discipline.
- Effective team player and networker.
The salary range for this position is $90,000–$105,000. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Staff & Management
REQNUMBER: 99839
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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