Client Advocate II
4 days ago
Catholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a dedicated and compassionate individual to serve as a Client Advocate II at our Opportunity Center location.
Key Responsibilities- Provide Exceptional Customer Service: Deliver high-quality support to all individuals, ensuring their needs are met and exceeded.
- Maintain a Safe Environment: Ensure the facility is clean, safe, and secure by implementing conflict resolution and de-escalation techniques.
- Collect and Manage Client Data: Accurately collect, enter, and manage client information into systems of record.
- Respond to Incidents: Promptly report and submit incident reports for chemical abuse, theft, threats, and rule violations.
- Serve as a Mandated Reporter: Report suspected child or adult abuse to the appropriate authorities.
- Conduct Regular Rounds: Monitor residents' activities, check exits, fire doors, and safety equipment to ensure a secure environment.
- Assist with Program Development: Collaborate with supervisors and managers to develop and implement programs and services.
- Provide Training and Support: Assist with mentoring and position-specific training for new staff members.
- Experience Working with Low-Income Populations: Ability to work effectively with individuals experiencing homelessness, unstable housing, and/or mental illness.
- Education and Certification: High school graduate or equivalent, with a minimum of one year of relevant experience.
- Background Check: Must pass a criminal and Department of Human Services background check, if required by program license.
Catholic Charities of the Archdiocese of St Paul and Minneapolis is a non-profit organization dedicated to serving those most in need and advocating for justice in the community.
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Saint Paul, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full timeJob SummaryCatholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a self-motivated advocate to serve as a Client Advocate II on its Housing Focused Behavioral Support Team.The ideal candidate will be compassionate, trauma-informed, and culturally aware, with a strong ability to work directly with assigned clients to develop their service...
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