Administrative Support Specialist
3 weeks ago
**Company Overview**: The Texas Department of Family and Protective Services (DFPS) is a leading organization dedicated to protecting the unprotected – children, elderly, and people with disabilities – from abuse, neglect, and exploitation. Our team of over 12,000 workers strives to make a positive impact in the lives of Texans.
**Job Summary**: We are seeking an experienced Administrative Assistant to join our team in providing administrative support to unit supervisors and staff. This role involves interacting with Texas Department of Family and Protective Services staff and the general public, as well as performing data entry, answering phone inquiries, and preparing statistical reports.
**Responsibilities**: The successful candidate will be responsible for:
- Performing data entry into IMPACT and other electronic programs and systems
- Answering and screening telephone inquiries, taking and routing messages, and recording intake information for referral to caseworkers
- Preparing and maintaining statistical reports, leave and personnel records, case control systems, case records, and related files for the unit
- Typing correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and filing related documents
- Providing program and agency information and/or making referrals to other community resources
- Greeting visitors, responding to general questions, and directing callers to proper location
**Requirements**: To be considered for this role, you should have a strong understanding of computers, Microsoft Works or Windows environment, and working in an office setting. Additionally, you should be able to effectively handle multiple assignments in a dynamic environment.
**Benefits**: As a valued member of our team, you will receive a competitive salary of $43,417 - $53,533 per year, depending on experience, plus excellent health benefits, special discounts on products and services, a lifetime monthly retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas, and 12 days of paid annual leave, 12 sick days, and potential to earn up to four days of administrative leave each year.
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