Front Desk Receptionist

3 hours ago


Philadelphia, Pennsylvania, United States MPAC - Monumental Post Acute Care Full time
Job Summary

We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at MPAC - Monumental Post Acute Care. As a Front Desk Receptionist, you will be the first point of contact for residents, family members, staff, and visitors, providing a warm and welcoming experience.

Key Responsibilities
  • Greets and welcomes residents, family members, staff, and visitors in a friendly and professional manner.
  • Answers telephones and responds to inquiries in a timely and courteous manner.
  • Distributes visitor passes and ensures the safety of residents, family members, and staff.
  • Ensures all customer needs are being met, offering assistance when necessary or requested.
  • Works collaboratively with the team to ensure a positive and meaningful customer-focused experience.
Requirements
  • An inspiring, positive, get-it-done attitude.
  • Ability to problem solve, improvise, and implement in high-pressure or time-sensitive situations.
  • Passionate about individualizing and ensuring a positive, meaningful customer-focused experience.
  • Compassionate, sensitive, and supportive of the emotional, spiritual, physical, and health care needs of residents.
Work Environment

This is a full-time, temporary position that requires working weekends as needed. Relocation to Philadelphia, PA 19131 is required before starting work. The work location is in person.



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