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Front Desk Receptionist

2 months ago

Philadelphia, Pennsylvania, United States MPAC - Monumental Post Acute Care Full time
Job Summary

We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at MPAC - Monumental Post Acute Care. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, family members, and visitors.

Key Responsibilities
  • Greets and welcomes residents, family members, staff, and visitors in a friendly and professional manner.
  • Answers telephones and distributes visitor passes, ensuring the safety and security of our community.
  • Ensures all customer needs are met, offering assistance when necessary or requested.
  • Works collaboratively with the team to maintain a positive and supportive environment.
Requirements
  • An inspiring and positive attitude, with a passion for delivering exceptional customer service.
  • Ability to problem-solve, improvise, and implement in high-pressure or time-sensitive situations.
  • Compassionate, sensitive, and supportive of the emotional, spiritual, physical, and health care needs of residents.
Work Environment

This is a full-time, temporary position that requires working weekends as needed. Relocation to Philadelphia, PA 19131 is required before starting work. The work location is in-person.