Front Desk Receptionist

3 days ago


Philadelphia, Pennsylvania, United States Northern Children Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Northern Children's Services. The successful candidate will be responsible for providing exceptional customer service, managing incoming calls, and maintaining accurate records.

Key Responsibilities
  • Screen and route incoming calls in a professional manner
  • Facilitate internal referrals and update excel spreadsheets
  • Greet visitors, vendors, and provide direction in a friendly and professional manner
  • Schedule initial and follow-up appointments with prospective consumers
  • Contact consumers to ensure they attend scheduled appointments
  • Contact staff as necessary to facilitate and connect visitors and consumers to the agency
  • Clearly and effectively communicate pertinent consumer information to responsible parties
  • Inform the clinician/assessor immediately of any crisis situations
  • Receive and route incoming postal mail to the appropriate department
  • Stamp and handle all outgoing mail
  • Perform administrative tasks, copy, scanning, and other document gathering
Requirements
  • Ability to work independently and exercise a high level of confidentiality
  • Work knowledge of office practices and procedures
  • Verbal and written communication skills
  • Interpersonal skills to create a pleasant experience by being personable and attentive
  • Organization skills to keep accurate records and find important information quickly
  • Time management skills to prioritize and complete a variety of tasks
  • The ability to develop a clinical knowledge base and learn core solutions
  • Patience and listening skills to respond appropriately and interact positively with consumers
  • Exceptional customer service skills
  • Minimum requirement is a high school diploma, Associate degree preferred
  • Knowledge of Electronic Health Records and Scheduling Software preferred
Physical Capabilities & Work Environment
  • Ability to walk up and down stairs
  • Ability to operate a calculator and computer
  • Current valid driver's license
Trauma-Informed Behavior
  • Willingness to learn and maintain the value of a trauma-informed culture
  • Commit to the maintenance of a therapeutic environment and community that promotes safety, nonviolence, and resilience as the basis for all we do with clients and staff
  • Knowledge and utilization of trauma-informed practices


  • Philadelphia, Pennsylvania, United States Elwyn Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a PT Receptionist/Front Desk Attendant. This role is responsible for providing exceptional customer service, managing front desk operations, and supporting multiple areas of the organization.Key ResponsibilitiesEnsure a welcoming environment for program...


  • Philadelphia, Pennsylvania, United States Homewood Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Homewood Suites. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Check-in and Check-out: Perform all check-in and...


  • Philadelphia, Pennsylvania, United States LoneStar Voyages Full time

    LoneStar Voyages is seeking a skilled Virtual Front Desk Receptionist to provide exceptional support to our organization. The ideal candidate will possess excellent communication and customer service skills, with a strong understanding of administrative procedures and systems. Key responsibilities include: **Guest Services** * Welcome and assist visitors,...


  • Philadelphia, Pennsylvania, United States Dr. John C. Owens III LLC Full time

    Dr. John C. Owens III LLC is seeking a highly skilled and organized Front Desk Receptionist to provide exceptional patient care and support to our dental practice.**Key Responsibilities:*** Greet and welcome patients, ensuring a positive and comfortable experience* Manage incoming phone calls, responding to inquiries and forwarding messages as needed*...


  • Philadelphia, Pennsylvania, United States Fresh Form Draft Full time

    Job Description for Front Desk Receptionist at Fresh Form DraftWe are seeking a highly organized and friendly Receptionist to join our team at Fresh Form Draft. As the first point of contact for visitors and callers, you will play a crucial role in creating a positive and welcoming atmosphere at our office.Key Responsibilities:Visitor Management: Greet...


  • Philadelphia, Pennsylvania, United States Designblendz Full time

    Job SummaryDesignblendz, a dynamic and innovative architecture and 3D visualization firm based in Philadelphia, is seeking a highly skilled and detail-oriented individual to fill the role of Administrative Assistant. This position requires a versatile and motivated individual who can provide administrative support to our executives and serve as the first...


  • Philadelphia, Pennsylvania, United States Homewood Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Homewood Suites. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Process guest arrivals and...


  • Philadelphia, Pennsylvania, United States Northern Children Full time

    About Northern Children's ServicesWe are a leading provider of healthcare services to children and families. Our mission is to empower children and families to build stronger, healthier communities.Job SummaryWe are seeking a highly skilled and compassionate Front Desk Medical Receptionist to join our team. As a key member of our front office staff, you will...


  • Philadelphia, Pennsylvania, United States Hospital Jobs Full time

    About the RoleAs a Hospital Front Desk Receptionist, you'll be the first point of contact for patients, visitors, and healthcare providers. Your role is vital in ensuring a positive and welcoming experience for everyone who enters the hospital.**Key Responsibilities:**• **Patient Registration**: Greet patients and visitors, verify their information, and...


  • Philadelphia, Pennsylvania, United States Style Netbox Full time

    About the RoleWe are seeking a highly organized and personable Front Desk Coordinator to join our team at Style Netbox in Philadelphia. As the first point of contact for clients and visitors, you will play a crucial role in creating a positive first impression and providing exceptional administrative support.Key ResponsibilitiesGreet and Welcome Visitors:...


  • Philadelphia, Pennsylvania, United States Epiq Global Business Transformation Solutions, LLC Full time

    Job Title: ReceptionistJob Summary: We are seeking a highly organized and detail-oriented Receptionist to provide exceptional front office support to our clients. As a key member of our team, you will be responsible for ensuring a positive and professional experience for our clients and their guests.Key Responsibilities:Provide exceptional customer service...


  • Philadelphia, Pennsylvania, United States Cambria Hotel Philadelphia Downtown Full time

    About UsCambria Hotel Philadelphia Downtown Center City is committed to delivering exceptional service to our guests. Our 223-room hotel features 1,700 square feet of flexible space, on-site catering options, and a dedicated team of associates who are passionate about providing outstanding service.Job SummaryWe are seeking a highly skilled and...

  • Front Desk Associate

    4 hours ago


    Philadelphia, Pennsylvania, United States Elwyn Full time

    Front Desk Associate Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Elwyn. As a key member of our front office team, you will be responsible for providing exceptional service to our residents and guests.Key Responsibilities:Meet and greet residents and guestsCheck guests and service providers in...


  • Philadelphia, Pennsylvania, United States Fairfield Inn Philadelphia Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Fairfield Inn Philadelphia. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide warm and welcoming greetings to all guests,...


  • Philadelphia, Pennsylvania, United States HEI Hotels & Resorts Full time

    Front Desk AgentWe are seeking a skilled Front Desk Agent to provide exceptional customer service and support to our guests at Cambria Philadelphia.Key Responsibilities:Assist guests with arrival and departure from the hotelProvide positive guest experiences through attentive and courteous serviceManage front desk operations, including check-in, check-out,...


  • Philadelphia, Pennsylvania, United States Mid Atlantic Retina Full time

    Job SummaryMid Atlantic Retina is seeking a highly organized and detail-oriented Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for patients and will be responsible for ensuring a positive and efficient experience.Key ResponsibilitiesFront Desk Operations: Manage the front desk area,...


  • Philadelphia, Pennsylvania, United States Hilton Philadelphia at Penn's Landing Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hilton Philadelphia at Penn's Landing. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.Key ResponsibilitiesGuest Registration:...

  • Front Desk Associate

    5 hours ago


    Philadelphia, Pennsylvania, United States free-classifieds-usa Full time

    Front Desk Clerk (PM Shift) OpportunityWe are seeking a skilled and friendly Front Desk Clerk to join our team at the Philadelphia Airport Marriott.About the Role:Provide exceptional customer service to guests and respond to their inquiries in a timely and professional manner.Manage front desk operations, including check-in, check-out, and room...

  • Front Desk Ambassador

    3 weeks ago


    Philadelphia, Pennsylvania, United States Method Products Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Concierge to join our team at The Driftway in Philadelphia. As a Front Desk Concierge, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for our hotel guests.Key Responsibilities:Guest Check-In/Check-Out: Welcome guests, manage room...


  • Philadelphia, Pennsylvania, United States Inkspirenize Full time

    Job Title: Front Desk RepresentativeJob Type: Full-TimePosition Overview:We are seeking a friendly and professional Front Desk Representative to join our team at Inkspirenize. This role is critical in ensuring a positive first impression for our visitors and providing exceptional customer service. The ideal candidate will be a detail-oriented individual with...