Assistant Manager
6 days ago
We are seeking a highly skilled and experienced Assistant Manager to join our Information Center team at Digital FCU. As a key member of our leadership team, you will be responsible for providing strategic guidance and support to our team members, ensuring exceptional customer service, and driving business growth.
Key Responsibilities- Lead and manage a team of Information Center Specialists, providing coaching, guidance, and development opportunities to ensure high levels of performance and customer satisfaction.
- Develop and implement business strategies to drive sales growth, improve customer engagement, and enhance overall business performance.
- Collaborate with cross-functional teams to identify and resolve customer issues, improve processes, and implement new initiatives.
- Monitor and analyze key performance indicators (KPIs) to measure team performance, identify areas for improvement, and develop data-driven solutions.
- Provide exceptional customer service, responding to customer inquiries, resolving issues, and escalating complex problems to senior management.
- Stay up-to-date with industry trends, best practices, and regulatory requirements, applying this knowledge to drive business growth and improve customer experience.
- High school diploma or equivalent required; bachelor's degree in business administration, marketing, or a related field preferred.
- Minimum 3 years of experience in a contact center or customer service leadership role, with a proven track record of driving sales growth and improving customer satisfaction.
- Strong technical skills, including proficiency in MS Office and contact center software.
- Excellent communication, coaching, and leadership skills, with the ability to motivate and develop high-performing teams.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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Assistant Restaurant Manager
6 days ago
Marlborough, Massachusetts, United States New England Authentic Eats (Papa Gino'sD'Angelo) Full timeAbout the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at New England Authentic Eats (Papa Gino's/D'Angelo). As a key member of our management team, you will be responsible for assisting the General Manager in operating the restaurant in a manner that will achieve corporate profit objectives, provide guest...
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Assistant Manager of Loan Servicing
1 week ago
Marlborough, Massachusetts, United States Main Street Bank Full timePosition Overview:The Assistant Manager of Loan Servicing plays a pivotal role in overseeing the daily operations of the Loan Servicing Department. Reporting directly to the Vice President of Loan Servicing, this position is essential for maintaining a seamless workflow and ensuring high standards of service delivery.Key Responsibilities:Lead and support the...
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Assistant Manager of Mortgage Services
1 week ago
Marlborough, Massachusetts, United States Digital FCU Full timeAssistant Manager of Mortgage ServicesJob Category: Mortgages Requisition Number: MORTG004061Job DetailsSchedule: Monday - Friday (Hybrid Eligible)Summary/Objective:The Assistant Manager of Mortgage Services plays a crucial role in overseeing all Quality Control and Assurance activities related to Post-Closing, Pre-funding, and Servicing.Key...
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Assistant Store Manager
4 days ago
Marlborough, Massachusetts, United States Lids Full timeJob SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Lids Solomon Pond Mall. As a key member of our leadership team, you will be responsible for driving sales growth, managing store operations, and developing our associates.Key ResponsibilitiesSales Generation: Develop and implement strategies to increase...
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Financial Administrative Assistant
2 weeks ago
Marlborough, Massachusetts, United States Complete Staffing Full timePosition: Accounting AssistantCompany: Complete StaffingJob Type: Part Time/Full TimeYears of Experience: 3+Education Level: Bachelor's Degree or equivalent experienceWe are seeking a dependable, detail-oriented, and seasoned accounting professional to join our corporate office. This role will primarily focus on managing Accounts Receivable and processing...
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Project Manager
1 week ago
Marlborough, Massachusetts, United States AZ Corporation Full timeJob Summary:A/Z Corporation is seeking a highly skilled Project Engineer to join our team. As a key member of our project management team, you will be responsible for supporting project management teams with documentation on multiple industrial construction projects.Key Responsibilities:Develop and maintain open communication among project team members to...
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Executive Assistant
6 days ago
Marlborough, Massachusetts, United States XL Batteries Full timeAbout the RoleXL Batteries is seeking a highly skilled and experienced Administrative Support Specialist to join our team as an Executive Assistant/Office Manager. This is an exciting opportunity to work in a dynamic and growing company focused on long duration energy storage.Key ResponsibilitiesAdministrative Support: Provide direct administrative support...
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Project Manager
6 days ago
Marlborough, Massachusetts, United States AZ Corporation Full timeJob Summary:A/Z Corporation is seeking a highly skilled Project Engineer to join our team. As a key member of our project management team, you will be responsible for supporting project management teams with documentation on multiple industrial construction projects.Key Responsibilities:Develop and maintain open communication among project team members to...
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Financial Operations Assistant
2 weeks ago
Marlborough, Massachusetts, United States Complete Staffing Full timePosition: Accounting AssistantCompany: Complete StaffingJob Type: Part Time/Full TimeYears of Experience: 3+Education Level: Bachelor's Degree or equivalent experienceWe are seeking a dependable, detail-oriented, and seasoned accounting professional to join our corporate office. This role is pivotal in managing financial transactions and ensuring accurate...
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Restaurant Operations Manager
4 days ago
Marlborough, Massachusetts, United States New England Authentic Eats (Papa Gino'sD'Angelo) Full timeAbout the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at New England Authentic Eats (Papa Gino's/D'Angelo). As an Assistant Restaurant Manager, you will play a key role in the daily operation of our restaurant, ensuring that our guests receive exceptional service and that our team members are supported...
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Administrative Assistant IV
2 months ago
Marlborough, Massachusetts, United States Boston Scientific Full timeAdditional Location(s): US-MA-MarlboroughDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to...
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Commercial Claims Manager
4 days ago
Marlborough, Massachusetts, United States Complete Staffing Solutions Full timeJob Description**Job Summary:**We are seeking a highly skilled and experienced Commercial Claims Specialist to join our team at Complete Staffing Solutions. As a key member of our organization, you will be responsible for overseeing the commercial claims management function, interacting with internal stakeholders, customers, vendors, and regulatory...
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Legal Assistant
2 days ago
Marlborough, Massachusetts, United States ASK Consulting Full timeJob OverviewAt ASK Consulting, we are seeking a highly skilled Legal Assistant to join our team as a Public Records Specialist. This is a 09 Months Contract opportunity with a competitive hourly rate of $25.98.Key Responsibilities:Manage all phases of the public records request response process, including document collection, processing, review, and...
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Culinary Operations Manager
2 weeks ago
Marlborough, Massachusetts, United States Doble is an ISO 008 Certified Company. Doble Engineering Company Full timeCulinary Operations ManagerJob Category: Service Workers Requisition Number: CULINARY_MANAGERJob OverviewThe Culinary Operations Manager will oversee all aspects of kitchen and cafeteria activities, including procurement of ingredients, meal preparation, and upholding quality standards. This role also encompasses maintaining sanitation protocols, training...
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Cleaning Operations Manager
6 days ago
Marlborough, Massachusetts, United States Atalian Servest Full timeJob Summary:We are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at Atalian Servest. As a key member of our operations team, you will be responsible for overseeing the cleaning and maintenance of our facilities, ensuring a high level of service delivery and customer satisfaction.Key Responsibilities:Oversee and assist...
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Youth Program Assistant Coordinator
2 weeks ago
Marlborough, Massachusetts, United States Lil' Kickers of Marlbourough Full timePosition OverviewBenefits:Attractive compensationComplimentary uniformsCareer advancement opportunitiesJob Title: Youth Program Assistant CoordinatorReports to: Youth Program Coordinator/Facility DirectorRole Summary:Lil' Kickers of Marlborough is seeking a part-time Youth Program Assistant Coordinator to support the daily operations of our youth...
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Manager of Loan Servicing Operations
1 week ago
Marlborough, Massachusetts, United States Main Street Bank Full timePosition Overview:The Assistant Manager of Loan Servicing plays a pivotal role in overseeing the daily operations of the Loan Servicing Department. Reporting directly to the Vice President of Loan Servicing, this position is essential for ensuring a seamless workflow and maintaining high standards of service delivery.Key Responsibilities:Lead and support the...
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Merchandising Manager
4 hours ago
Marlborough, Massachusetts, United States BJ's Wholesale Club Full timeAbout the RoleThe Merchandising Manager is responsible for the merchandising functions for assigned categories, contributing to the development of business objectives, achieving sales and margin goals, executing the merchandising strategy, and providing analytical support, insights, and recommendations to the merchandise team.Key ResponsibilitiesCollaborates...
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Reception Management Specialist
2 weeks ago
Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full timeJob OverviewThe Front Office Manager plays a pivotal role in ensuring that guest services and front office operations run smoothly and efficiently. This position is crucial for maintaining high standards of service and fostering a collaborative environment among staff.Key Responsibilities:Leadership: Direct and oversee front office operations, ensuring...
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Client Relationship Manager
2 weeks ago
Marlborough, Massachusetts, United States City Wide Facility Solutions Full timePosition OverviewCity Wide Facility Solutions is seeking a dedicated Account Manager to join our expanding team. This position involves a combination of sales duties, customer support, and fostering strong relationships with our current clientele. The Account Manager will primarily work in the field, engaging with clients to build trust and rapport. With...