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Cleaning Operations Manager

2 months ago

Marlborough, Massachusetts, United States Atalian Servest Full time

Job Summary:

We are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at Atalian Servest. As a key member of our operations team, you will be responsible for overseeing the cleaning and maintenance of our facilities, ensuring a high level of service delivery and customer satisfaction.

Key Responsibilities:

  • Oversee and assist with the cleaning of floors, communal areas, stairwells, and washrooms, as well as other ad-hoc areas.
  • Manage staff rotas, holiday requests, site audits, and some HR duties.
  • Assist the team in providing a fantastic onsite service, working closely with customers and clients to ensure their needs are met.
  • Previous experience as a Cleaning Manager or Supervisor is essential, with a proven track record of success in staffing, rotas, training, and basic HR compliance.
  • Excellent customer service skills, with the ability to communicate effectively at all levels.
  • Ability to work to deadlines, prioritize tasks, and be flexible with working hours and days.
  • Excellent attention to detail required.

What We Offer:

  • Paid holiday.
  • Employee Referral Scheme.
  • Learning and development opportunities.
  • Supportive working culture and future progression opportunities.
  • Mobile, legal, bicycle, breakdown, and retail discounts.
  • Eye test and glasses reimbursement.
  • Cycle 2 work scheme.

About Us:

Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.