Branch Customer Service Representative
4 weeks ago
Are you passionate about delivering exceptional customer service and building strong relationships with members? Do you have a knack for sales and a desire to grow your career in a dynamic and supportive environment?
We are seeking a highly motivated and customer-focused Branch Customer Service Representative to join our team at The Auto Club Group. As a key member of our branch team, you will be responsible for providing top-notch service to our members, promoting our products and services, and contributing to the success of our organization.
Key Responsibilities:- Provide exceptional customer service to members, responding to their inquiries and resolving issues in a timely and professional manner.
- Promote our products and services to members, identifying opportunities to increase sales and revenue.
- Work collaboratively with other branch team members to achieve sales and service goals.
- Develop and maintain strong relationships with members, understanding their needs and preferences.
- Stay up-to-date on our products and services, providing accurate and timely information to members.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales and service goals.
- Basic mathematical calculations and accuracy with handling cash and credit transactions.
- Competitive hourly wage and annual bonus potential.
- Excellent benefits package, including medical, dental, and vision insurance.
- Paid time off, company-paid holidays, and floating holidays.
- Tuition assistance program and professional certification reimbursement.
- Discounts on AAA products and services.
At The Auto Club Group, we are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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