Customer Service Representative

5 hours ago


Battle Creek, Michigan, United States Kellogg Community Credit Union Full time

Kellogg Community Credit Union is seeking a highly motivated and customer-focused Member Service Representative to join our team.

As a Member Service Representative, you will be responsible for providing exceptional service to our members, including working the teller line, opening new accounts, originating loans, and establishing deposit products. You will also educate members on products and services available at the credit union and have established goals for cross-selling products and services to members.

Requirements:

* High school graduate
* A minimum of one year experience in a similar capacity in a banking environment
* Ability to motivate and influence others
* Ability to meet and exceed established sales goals
* Ability to communicate effectively in writing and orally
* Ability to resolve interpersonal conflict and miscommunications
* Strong PC skills in Microsoft Word, Excel, and Publisher are desired

Member Service Representatives must have strong availability Monday - Friday until 7:00PM, and 3:00PM on Saturday.

If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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