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Customer Service Advocate

1 month ago

Battle Creek, Michigan, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary:**
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team.

**Key Responsibilities:**

* Provide exceptional customer service and support to policyholders
* Assist with policy inquiries, changes, and cancellations
* Process policy applications, renewals, and billing
* Resolve customer complaints and issues in a professional and efficient manner
* Collaborate with team members to ensure customer satisfaction
* Maintain accurate customer records and update information as needed
* Stay up-to-date on industry trends and changes in insurance policies

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**Requirements:**

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity