Patient Services Coordinator
2 weeks ago
As a full-time, versatile Patient Services Coordinator within our network of clinics, you will play a crucial role in delivering exceptional patient experiences and customer service. Your responsibilities will encompass:
- Processing prior authorizations and scheduling patient appointments.
- Conducting on-demand eligibility checks and verifying appointment details.
- Registering new patients and assisting them in completing necessary forms and consents.
- Obtaining and confirming current insurance or financial information.
- Requesting and documenting all co-payments, co-insurance, self-pay, product sales, and previous balances.
- Updating patient demographic information in the practice management system.
- Scheduling and rescheduling follow-up appointments in accordance with established guidelines.
- Performing various administrative tasks as needed.
Note: Availability for late evening shifts is a plus.
Ideal Candidate: You are a well-rounded professional with a strong background in customer service and administrative roles. Your qualifications include:
- A minimum of two years of experience in a medical office or healthcare environment.
- Familiarity with third-party payer systems such as Medicare, Medicaid, and commercial insurances.
- Excellent verbal and written communication skills.
- Proficiency in computer applications, including word processing and medical office management software.
- A keen ability to accurately document and relay detailed information.
About Us: We are a rapidly expanding dermatology practice with multiple locations in the Chicago area. Our dynamic and fast-paced clinical settings foster a culture of fun, resilience, accountability, courage, and entrepreneurship. We provide our employees with competitive, merit-based compensation, comprehensive on-the-job training, and valuable hands-on experience with patients.
Benefits: Our offerings include healthcare coverage (medical, dental, and vision), health savings accounts, flexible spending accounts, commuter benefits, voluntary insurance options, a 401K retirement plan, an employee assistance program, paid time off (including holidays, sick leave, and vacation), complimentary or discounted services, and opportunities for continuing education.
At VitalSkin Dermatology, we prioritize a positive work environment that encourages teamwork, resilience, accountability, courage, and entrepreneurial spirit.
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