Head of Infrastructure Operations

2 weeks ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time

Infrastructure Engineering Director

Oversee teams tasked with the architecture, engineering, operational support, and enhancement of computing services within the organization’s hybrid cloud framework.

The successful candidate will possess a robust background in OpenStack, hybrid cloud architectures, and open-source solutions. Collaborate closely with engineering teams to advance infrastructure services and fulfill client requirements.

  • Revolutionize Infrastructure and Operations in both on-premises and hybrid cloud settings.
  • Pinpoint cost-efficient IT solutions for diverse business needs.
  • Guarantee business continuity and effective disaster recovery protocols.
  • Refine existing methodologies to boost operational efficiencies and minimize expenses.
  • Engage with various departments to elevate IT service quality.
  • Contribute to software technology strategy and provide mentorship to IT personnel.
  • Introduce pioneering infrastructure capabilities to secure a competitive advantage.
  • Foster stakeholder relationships and ensure the implementation of security strategies.
  • Set service level objectives for IT Operations and Security.
  • Maintain resilience, performance, and availability of critical systems.

Qualifications and Education:

  • 8+ years of experience leading infrastructure engineering teams.
  • Proficiency with cloud platforms, virtualization technologies, and a variety of databases.
  • Deep understanding of application, network, and cloud security services.
  • Experience with CI/CD practices and Infrastructure as Code methodologies.
  • Exceptional critical thinking, decision-making, and problem-solving abilities.

About the Company:

Plymouth Rock Assurance is a leading provider of auto and homeowner's insurance, managing over $2.0 billion in assets. Renowned for outstanding service, ongoing technology investments, and a loyal customer base, the company employs over 2,000 professionals.



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