Head of Trading Operations

1 month ago


Boston, Massachusetts, United States Mercer Full time

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We are in the business of creating more secure and rewarding futures for our clients and their employees — whether we are designing affordable health plans, assuring income for retirement, or aligning workers with workforce needs.

Mercer is seeking candidates for the following position that can be based out of several Mercer offices including: Boston(preferred), King of Prussia, St. Louis, Atlanta or Sacramento.

Head of Trading Operations

What can you expect?

  • The Head of the Trading Operations will be responsible for the development and execution of trading strategies to maximize profitability while managing risk effectively.
  • Lead and manage a team of traders, providing guidance, mentorship, and support to ensure optimal performance.
  • Monitor market trends, analyze data, and identify opportunities for trading activities.
  • Collaborate with other departments, such as risk management, compliance, and research, to ensure alignment and adherence to regulatory requirements and company policies.
  • Build and maintain relationships with key stakeholders, including clients, brokers, and exchanges, to facilitate smooth trading operations.
  • Stay up-to-date with industry developments, market conditions, and regulatory changes that may impact trading activities.
  • Implement and optimize trading systems and technologies to enhance efficiency and accuracy.
  • Monitor and evaluate trading performance, identifying areas for improvement and implementing necessary changes.
  • Develop and maintain trading policies, procedures, and controls to ensure compliance and mitigate operational risks.

What's in it for you?

  • A growing business in a company with a strong brand, with experience developing solutions for a diverse set of clients
  • The opportunity to partner with an experienced team to provide investment solutions to Mercer's clients
  • A culture of internal mobility, diversity, inclusion, and collaboration
  • A company-wide emphasis on Corporate Social Responsibility – all colleagues receive 8 hours of paid time off for volunteering, with the option to join organized group activities
  • Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus a 401k with a fixed company contribution AND a company match, after one year of service


We will count on you to:

  • Lead a team of 30 trading investment professionals across the US.
  • Demonstrate ownership on assigned events and drive to completion
  • Develop and maintain detailed project plans for large initiatives impacting your functional teams
  • Partner with several 3rd party vendors including, State Street, Charles River, Investment Metrics, and more.
  • Oversee and develop enhanced Operational Risk reviews required for trading and execution
  • Partner with the Portfolio Management Team for the fulfilment of trade requirements
  • Work with operational stakeholders to ensure that all client set up requirements are considered and executed efficiently and in a risk-controlled environment
  • Collaborate with the Mercer Investment client's custodians and banks to ensure accurate records and a proper control environment.
  • Provide white-glove support to clients while leading their onboarding to Mercer
  • Communicate and document allocation and trade results
  • Responsible for providing operational support to new discretionary client accounts via operational team members
  • Be risk-aware and contribute to culture of continuous improvement


What you need to have:

  • A minimum of 15 years of experience in Asset Management including fund accounting and/or custodial oversight, OCIO or advisory management operations, portfolio operations or client services, and a track record of progress and development. (Client facing experience a plus)
  • Bachelor degree in accounting, finance, business or related field of study preferred (advanced degree or relevant certifications a plus)
  • Demonstrated ability to work in a fast paced environment where adherence to procedures and controls is critical
  • Strong understanding of Investment Management concepts and operational mechanics of investment vehicles
  • Strong analytical and organizational skills, clear and effective communication, both written and oral; ability to multi-task
  • Positive attitude & proven ability to work well in a team oriented environment, while maintaining ownership over individual responsibilities
  • Strong performance in leading a project, a team, or an initiative
  • Proficiency in Microsoft Office


What makes you stand out:

  • Broad knowledge of Investment Management concepts, investment vehicles, and operational mechanics of institutional portfolios
  • Any experience or knowledge of Defined Contribution Plans, Defined Benefit Plans, Not-for-profit Plans or Insurance Plans
  • Experience managing transitions of alternative products and managing to liquidity constraints

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

The applicable base salary range for this role is $129,600 to $259,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.



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