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Head of Infrastructure Operations

2 months ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time

Infrastructure Director

Oversee teams dedicated to the architecture, engineering, operational management, and enhancement of computing services within the organization's hybrid cloud framework.

The ideal candidate will possess a robust background in OpenStack, hybrid cloud architectures, and open-source technologies. Collaborate with engineering teams to innovate infrastructure services and fulfill client requirements.

  • Revolutionize Infrastructure and Operations across on-premises and hybrid cloud landscapes.
  • Pinpoint cost-efficient IT solutions that cater to all business dimensions.
  • Guarantee business continuity and effective disaster recovery protocols.
  • Refine existing methodologies to boost operational efficiencies and minimize expenses.
  • Partner with various departments to elevate IT service quality.
  • Engage in software technology strategy development and provide mentorship to IT teams.
  • Introduce cutting-edge infrastructure capabilities to gain a competitive advantage.
  • Foster stakeholder relationships and ensure the implementation of security strategies.
  • Define service level objectives for IT Operations and Security.
  • Ensure the resilience, performance, and availability of critical systems.

Qualifications and Education:

  • 8+ years of experience leading infrastructure engineering teams.
  • Proficiency with cloud technologies, virtualization tools, and diverse database systems.
  • Deep understanding of application, network, and cloud security services.
  • Experience with CI/CD practices and Infrastructure as Code methodologies.
  • Exceptional critical thinking, decision-making, and problem-solving abilities.

About the Company:

Plymouth Rock Assurance manages over $2.0 billion in auto and homeowner's insurance. Renowned for outstanding service, ongoing technology advancements, and a loyal customer base, the company employs over 2,000 individuals.