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Head of Infrastructure Operations

2 months ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time

Infrastructure Engineering Director

Oversee teams dedicated to the architecture, engineering, operational management, and enhancement of computing services within the organization's hybrid cloud framework.

The perfect candidate will possess a strong background in OpenStack, hybrid cloud architectures, and open-source technologies. Work collaboratively with engineering teams to innovate infrastructure services and fulfill client requirements.

  • Revamp Infrastructure and Operations in both on-premises and hybrid cloud settings.
  • Pinpoint cost-efficient IT solutions across all business functions.
  • Guarantee business continuity and implement disaster recovery strategies.
  • Refine existing practices to boost operational efficiencies and minimize expenses.
  • Partner with various departments to elevate IT service quality.
  • Engage in software technology strategy and provide mentorship to IT teams.
  • Introduce cutting-edge infrastructure capabilities to maintain a competitive advantage.
  • Develop stakeholder relationships and ensure the application of security strategies.
  • Set service level objectives for IT Operations and Security.
  • Ensure the resilience, performance, and availability of critical systems.

Qualifications and Education:

  • 8+ years of experience leading infrastructure engineering teams.
  • Proficiency with cloud platforms, virtualization technologies, and diverse database systems.
  • Deep understanding of application, network, and cloud security services.
  • Experience with CI/CD and Infrastructure as Code methodologies.
  • Exceptional critical thinking, decision-making, and problem-solving abilities.

About the Company:

Plymouth Rock Assurance is a leading provider of auto and homeowner's insurance, managing over $2.0 billion in assets. Renowned for outstanding service, ongoing technological advancements, and a loyal customer base, the company employs a workforce of over 2,000 individuals.