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Head of Infrastructure Operations

2 months ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time

Infrastructure Director

Oversee teams dedicated to the architecture, engineering, operational management, and enhancement of computing services within the organization's hybrid cloud framework.

The successful candidate will possess a robust background in OpenStack, hybrid cloud architectures, and open-source solutions. Collaborate closely with engineering teams to advance infrastructure services and fulfill client requirements.

  • Revolutionize Infrastructure and Operations in both on-premises and hybrid cloud settings.
  • Pinpoint cost-efficient IT solutions across all business sectors.
  • Guarantee business continuity and implement disaster recovery strategies.
  • Refine existing methodologies to boost operational efficiencies and minimize expenses.
  • Engage with various departments to elevate IT service quality.
  • Contribute to software technology strategy and provide mentorship to IT personnel.
  • Introduce pioneering infrastructure capabilities to maintain a competitive advantage.
  • Foster stakeholder relationships and ensure the application of security strategies.
  • Set service level objectives for IT Operations and Security.
  • Ensure the resilience, performance, and availability of critical systems.

Qualifications and Education:

  • 8+ years of experience leading infrastructure engineering teams.
  • Proficiency with cloud platforms, virtualization technologies, and diverse database systems.
  • Deep understanding of application, network, and cloud security services.
  • Experience with CI/CD practices and Infrastructure as Code methodologies.
  • Exceptional critical thinking, decision-making, and problem-solving abilities.

About the Company:

Plymouth Rock Assurance manages substantial assets in auto and homeowner's insurance. Renowned for outstanding service, ongoing technological advancements, and a loyal customer base, the company employs a significant workforce and operates from a central location.