Flooring Account Manager

1 week ago


Sugar Hill, Georgia, United States Hillman Flooring & Design Full time

Hillman Flooring & Design is a family-owned company providing professional design, remodeling, and installation services to the greater Atlanta area since 1990. We're committed to delivering high-quality results through our team's dedication and passion.

Job Summary:

We're seeking a skilled Customer Service Account Manager to join our Custom and Production Builder Division in Sugar Hill, GA. The successful candidate will be responsible for initial contact with builders and field managers, identifying customer needs, and building sustainable relationships.

The ideal candidate will possess strong phone handling skills, active listening abilities, and experience with RFMS, Adobe, and PowerPoint. A proven track record in customer support or service representation is essential. Additionally, excellent communication and presentation skills are required to adapt to different customer types and provide knowledge about products and/or installation methods.

We offer on-the-job training, a competitive benefits package, full-time salary plus commission, paid holidays, PTO (vacation/sick days), and a friendly work environment.

Estimated Salary: $55,000 - $65,000 per year based on location and experience

  • Initial contact for builders and field managers with questions.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.


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