Customer Service Liaison

7 days ago


Sugar Hill, Georgia, United States Hillman Flooring & Design Full time

Hillman Flooring & Design has been serving the greater Atlanta area since 1990, offering high-quality design, remodeling, and installation services. As a family-owned company, we value our reputation for delivering exceptional results through teamwork and dedication.

Key Responsibilities:

The Customer Service Account Manager will be responsible for:

  • Providing exceptional customer service by responding to inquiries and resolving issues promptly.
  • Developing and maintaining relationships with customers, builders, and field managers to ensure satisfaction and loyalty.
  • Using RFMS Measure estimating software to process new construction takeoffs and developing preliminary quotes for upcoming jobs.

To excel in this role, you'll need strong communication and interpersonal skills, as well as experience working with RFMS, Adobe, and PowerPoint. Our ideal candidate will be a team player with a customer-centric approach, able to adapt to diverse situations and provide accurate information to customers.

We offer a comprehensive benefits package, including a competitive salary, paid holidays, PTO (vacation/sick days), and a friendly work environment.

Estimated Salary: $58,000 - $68,000 per year based on location and experience



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