Academic Support Specialist

2 weeks ago

Dallas, Texas, United States Dallas College Full time
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Weekly Work Hours

19.5

Compensation Range

N03-Hourly

Hourly Rate

$18.24 Hourly

FLSA

United States of America (Non-Exempt)

Position Type

Staff

Grant-Funded position (grant ends

POSITION SUMMARY

The Academic Support Specialist provides comprehensive individual and group tutoring services in designated academic disciplines within an open lab and/or personalized settings to enhance instructional programs. This role may involve training and assessing fellow tutors and contributing to the development of tutoring resources and materials as necessary.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Proficient in delivering advanced tutoring to students in open lab/self-paced environments that foster a learning atmosphere conducive to problem-solving and critical thinking, ensuring that students' knowledge is thoroughly engaged.
  • Skilled in conducting both group and individual tutoring sessions to identify areas where students require additional support.
  • Able to motivate and encourage students through constructive feedback and reinforcement.
  • Capable of explaining concepts in a manner that is easily understood by students.
  • Possesses the ability to perform essential functions utilizing expertise within specific subject areas.
  • Effective in building and maintaining collaborative relationships with students, staff, and faculty regarding tutoring assignments.
  • Maintains strict confidentiality of all student information, materials, and discussions within the tutoring context.
  • Assists students in developing effective study skills and techniques to enhance their academic performance by tailoring tutoring methods to their needs.
  • Demonstrates excellent academic expertise and adapts tutoring strategies to meet student requirements.
  • Experience working with underserved and marginalized communities is preferred.
  • Exhibits patience and possesses outstanding interpersonal, coaching, oral, and written communication skills to interact with a diverse student population in a dynamic environment.
  • Punctuality is essential; sessions must begin promptly, utilizing time effectively for academic tasks while focusing on student needs.
  • Provides exceptional customer service.

KEY RESPONSIBILITIES

  • Delivers advanced tutoring to Dallas College students in open lab/self-paced settings through collaborative interactions to assess student needs, provide constructive feedback, engage critical thinking, and promote independence.
  • Supports students individually or in small groups using appropriate resources to clarify concepts and assist with assigned materials.
  • Helps students develop study plans to enhance study methods, including selecting suitable resources.
  • Engages in activities that support students in improving academic performance, including discussing class materials and test questions; offers insights on learning strategies.
  • Creates a positive learning environment and upholds high standards for academic success as students navigate coursework, assignments, and projects.
  • Acts as a role model to inspire students to reach their full potential.
  • Contributes to the development and maintenance of resource materials needed to illustrate learning objectives for use in tutoring settings.
  • Keeps records as required under departmental guidelines.
  • Ensures confidentiality of student records.
  • May develop and present tutor training and participate in recruitment activities as assigned.
  • May provide indirect supervision to lower-level tutors.
  • Completes required Dallas College Professional Development training hours per academic year.
  • Performs other duties as assigned.

PHYSICAL REQUIREMENTS

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges to perform essential duties and responsibilities. Occasionally may be required to lift and carry materials weighing up to 30 pounds.

Minimum Qualifications

  • Completion of four semesters (or two years) of college-level coursework (or equivalent); or any combination of two of the following qualifications: additional specialized training; indirect supervisory duties; experience in a related field.
  • Official transcripts will be required.
  • Able to work after school hours, nights, and/or weekends.
  • Bilingual or multi-language skills preferred.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Applications Deadline August 12, 2024

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