Healthcare Operations Assistant
6 days ago
Cortica is seeking a highly reliable and well-organized Clinical Support Specialist to join its growing team. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of clinical services to our patients.
Key Responsibilities- Preparation and Sanitation: Prepare and sanitize treatment rooms, equipment, common areas, and gym to maintain a clean and safe environment for clients and staff.
- Center Cleanliness: Maintain center cleanliness by following proper safety and cleaning procedures and protocols.
- Equipment Maintenance: Provide equipment and supplies for therapist access and assist with therapy equipment maintenance and repairs.
- Therapeutic Experience: Participate in the therapeutic experience of the client under the guidance of licensed clinicians as needed.
- Client Support: Support clinicians by facilitating smooth client transitions between sessions according to the schedule, supervise clients while waiting for a clinician or parent as needed, and provide support and create a soothing environment during emergency codes.
- Administrative Support: Assist with Front Office Administrator responsibilities such as greeting clients, answering phones, checking-in clients, collecting co-pays, scheduling appointments, preparing charts, scanning/faxing documents, and other administrative duties as needed.
- Inventory Management: Monitor center inventory and inform Front Office Administrator or Operations Manager of any needed supplies.
- Special Projects: Assist with special projects and administrative tasks assigned by the Operations Manager or Area Director.
- Education: High school diploma or equivalent.
- Healthcare Knowledge: Completed health science related courses, developed knowledge of anatomy/physiology, and an interest in pursuing a career in healthcare.
- Communication Skills: Excellent communication skills.
- Technical Skills: Skilled at using software and systems including electronic medical record systems and Microsoft Office products.
- Physical Demands: Occasionally required to stand, walk, sit, climb, balance, kneel, crouch, or crawl; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting Requirements: Occasionally lift and/or move up to 40 pounds.
- HIPAA Knowledge: Preferably have knowledge of HIPAA regulations to safeguard patient information.
Cortica offers a competitive compensation package, including medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses.
The base pay range for this opening is $17.74/hr to $22.18/hr, according to your skill level, relevant experience, education level, and location.
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