Operations Agent

1 month ago

Westlake Village, California, United States Pleasant Holidays, AAA Careers Full time
Operations Agent - Land$1,000 Retention Award

Pleasant Holidays, one of the largest travel wholesalers in the United States specializing in vacation travel to the Hawaiian Islands, Caribbean, Central & South America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan & Asia, the United States & Canada, and cruise vacations worldwide, is seeking an Operations Agent - Land.

Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving AAA Members for more than 100 years.

Primary Duties:

  • Update booking records with confirmation numbers and cancellation acknowledgements from hotels, car rental companies, and land vendors.
  • Book land services via select land vendor's websites/portals.
  • Communicate with vendors to obtain missing confirmations.
  • Process hotel interface rejects.
  • Supply hotels with recap manifests as requested.
  • Ensure vendor manifests have transmitted successfully.
  • Work with Reservations to obtain missing booking information (i.e. customer-provided flight details, passport information, cell phone number, etc.).
  • Provide Accounting with backup needed for confirmation/rate issues.
  • Support and assist all departments and suppliers with inventory and manifest related inquiries.

Secondary Duties:

  • Liaise between Reservations and the hotels when issues arise.
  • Assist with forcing out hotel manifests as requested by Customer Service & Reservations.
  • Participate in a scheduled rotation of filing emails received and sent.
  • Provide the Documents department with passes & confirmations that need to be included in final travel documents.
  • Assist with any additional duties or special projects as requested.

Prerequisites:

  • Ability to manage multiple tasks simultaneously with a high attention to detail.
  • Working knowledge of Microsoft Office applications.
  • Effective verbal and written communication skills with high level of professionalism.
  • Ability to work overtime as needed.
  • Knowledge of ATLAS system and Pleasant Holidays products a plus.

Hours: Monday - Friday, 8-hour workday

Location: Westlake Village, CA

Starting rate for the position is $17.00 per hour

External hires receive $1,000 retention award payout; paid at one- year of service.

Benefits to working at Pleasant Holidays:

• Medical (with prescription)

• Vision

• Dental

• Flexible Spending Accounts

• Paid Time Off for Holidays, Vacation, and Illness

• Company paid Life Insurance

• Long Term Disability

• 401(k) Plan

• AFLAC Plans

• Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too

Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving 17 million AAA Members across 21 states.


Pleasant Holidays is an Equal Opportunity Employer

Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

  • Insurance Broker Support Coordinator

    4 days ago

    Westlake Village, California, United States Input 1, LLC Full time

    Job OverviewPosition: Insurance Broker Support Coordinator (Fully Remote)As an Insurance Broker Support Coordinator, you will play a crucial role in facilitating the operations of our brokerage team. Your responsibilities will include assisting agents and sales teams with essential functions such as generating premium finance estimates and establishing new...

  • Magnetic Resonance Imaging Specialist

    1 week ago

    Westlake Village, California, United States UCLA Health Full time

    Position OverviewAs a key member of the imaging team, the Magnetic Resonance Imaging Specialist will be responsible for executing both fundamental and advanced MR imaging procedures, alongside post-processing tasks. This role necessitates a comprehensive understanding of human anatomy, physiology, and medical terminology.The specialist will ensure precise...

  • Exterior Cleaning Specialist

    4 days ago

    Westlake Village, California, United States Company Set Red Cow Full time

    Job OverviewPosition Title: Full-Time Exterior Cleaning SpecialistWork Environment: Mobile and varied locationsWork Schedule: Sunday - Thursday (Friday & Saturday OFF) 6:00 am - 2:30 pmCompensation: $19.00/hrRole Summary: The Exterior Cleaning Specialist is responsible for executing a range of specialized maintenance tasks through contract and work order...

  • Media Relations Manager

    2 months ago

    Westlake Village, California, United States L-Acoustics Full time

    The Global Press Relations & Advertising Manager is responsible for leading the PR communication of L-Acoustics internationally. You will develop and implement a global press strategy, in alignment with the Communications, Sales and Product Marketing departments, particularly to support all the different projects and product launches. In this role, he will...

  • Air Operations Agent

    2 months ago

    Westlake Village, United States American Automobile Association Full time

    Air Operations Agent $1,000 Retention Award ! Pleasant Holidays, one of the largest travel wholesalers in the United States specializing in vacation travel to the Hawaiian Islands, Caribbean, Central & South America, Europe, Mexico, Middle East, South Africa, South Pacific (Australia, Cook Islands, Fiji, New Zealand & Tahiti), Asia, the United States &...

  • Air Operations Agent

    3 months ago

    Westlake Village, United States American Automobile Association Full time

    Air Operations Agent$1,000 Retention Award ! Pleasant Holidays, one of the largest travel wholesalers in the United States specializing in vacation travel to the Hawaiian Islands, Caribbean, Central & South America, Europe, Mexico, Middle East, South Africa, South Pacific (Australia, Cook Islands, Fiji, New Zealand & Tahiti), Asia, the United States &...

  • Real Estate Agent

    4 weeks ago

    Westlake Village, United States Weichert Full time

    Real Estate Agent Westlake Village, California, 91361, United States Description Weichert is hiring a select number of professional real estate agents for this sales office. We are looking for people that are willing to obtain their real estate sales license or have recently completed their pre-license requirements. There are also openings for experienced...

  • Administrative Assistant

    4 days ago

    Queens Village, New York, United States John Hogan - State Farm Agent Full time

    Job OverviewPosition Summary:A successful State Farm Agent is looking for a dedicated professional to become part of their thriving team in the capacity of a Receptionist - State Farm Agent Team Member. We are in search of a dynamic individual who is passionate about fostering business growth through meaningful interactions and exceptional customer...

  • Customer Service Representative

    4 days ago

    Queens Village, New York, United States John Hogan - State Farm Agent Full time

    Job OverviewPosition Summary:A successful State Farm Agent is looking for a dedicated professional to become part of their thriving team in the role of Receptionist - State Farm Agent Team Member. We are in search of a dynamic individual who is eager to contribute to our agency's growth through meaningful interactions and exceptional customer service.Key...

  • Customer Service Representative

    1 week ago

    Queens Village, New York, United States John Hogan - State Farm Agent Full time

    Job OverviewPosition Summary:A dedicated State Farm Agent is looking for a qualified individual to become part of their successful team as an Administrative Assistant - State Farm Agent Team Member. We are in search of a dynamic professional who is eager to contribute to our growth through meaningful interactions and exceptional customer service.Key...

  • Business Development Representative

    22 hours ago

    Westlake, Ohio, United States Christina Burleigh - State Farm Agent Full time

    Position OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. As part of my successful team, I will assist in developing your business leadership skills, industry and State Farm business acumen, as well as sales and marketing experience. This development and mentoring...

  • Office Management Assistant

    1 week ago

    Westlake, Louisiana, United States Mitch Hollier - State Farm Agent Full time

    Job OverviewPosition Summary:Are you a personable individual with a passion for customer service? If you thrive in a dynamic environment and enjoy engaging with clients, this role may be ideal for you.Key Responsibilities:Identify potential clientsProvide quotes to prospective clientsFinalize agreements with clientsAs a member of our team, you will benefit...

  • Office Management Assistant

    1 week ago

    Westlake, Louisiana, United States Mitch Hollier - State Farm Agent Full time

    Job OverviewPosition Summary:Are you a friendly and service-oriented individual? Do you thrive in environments where you interact with clients? If so, this role may be an excellent fit for you.Key Responsibilities:Identify potential clientsProvide quotes to prospective clientsFacilitate the closing of salesAs a member of our team, you will enjoy:401(k)...

  • Office Management Assistant

    1 week ago

    Westlake, Louisiana, United States Mitch Hollier - State Farm Agent Full time

    Job OverviewPosition Summary:Are you a personable individual with a passion for customer service? If you thrive in a dynamic environment and enjoy engaging with clients, this role may be a perfect fit for you.Key Responsibilities:Identify and engage potential clientsProvide quotes to prospective clientsFacilitate the closing process with clientsAs a valued...

  • Insurance Business Development Representative

    3 days ago

    Westlake, Ohio, United States Candice Stryker-Irlbacher - State Farm Agent Full time

    Job OverviewWe are a local State Farm Insurance Agency seeking a dynamic and customer-oriented individual to fill a key role in our business. If you have a passion for business leadership, community engagement, and team management, this opportunity may be a great fit for you.Key Responsibilities:Generate leads, schedule appointments, and understand customer...

  • Insurance Sales Professional

    3 days ago

    Westlake, Ohio, United States Candice Stryker-Irlbacher - State Farm Agent Full time

    Job OverviewWe are a local State Farm Insurance Agency seeking a dynamic and customer-oriented individual to fill a key role in our business. If you have a passion for business leadership, community engagement, and team management, this opportunity may be a great fit for you.Key Responsibilities:Generate leads, schedule appointments, and understand customer...

  • Senior Export Agent

    1 week ago

    Elk Grove Village, United States Yusen Logistics Full time

    The Senior Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Senior Export Agent is responsible for executing all functions related to the successful operation of this position and to provide top notch customer servic Agent, Export, Senior, Operations, Manufacturing, Compliance

  • Senior Export Agent

    6 days ago

    Elk Grove Village, United States Yusen Logistics Full time

    Overview: Position Summary The Senior Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Senior Export Agent is responsible for executing all functions related to the successful operation of this position and to provide top notch customer service with continual improvement in mind. The Senior Export Agent will have...

  • Front Desk Agent

    3 weeks ago

    Incline Village, United States Hyatt Vacation Club at High Sierra Lodge Full time

    Hourly Rate: $23.00Are you looking for a place where meaningful moments are made together?   At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to...

  • Front Desk Agent

    3 weeks ago

    Incline Village, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $23.00 Are you looking for a place where meaningful moments are made together?   At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events...

  • Financial Services Consultant

    4 days ago

    Queens Village, New York, United States John Hogan - State Farm Agent Full time

    Job OverviewBenefits:Roth IRA optionsPerformance-based bonusesCompany eventsCompetitive compensationCareer advancement opportunitiesPaid time offTraining and professional developmentPosition SummaryA successful agent is looking for a qualified individual to fill the role of Financial Services Consultant. We are in search of a dynamic professional eager to...

  • Media Relations Manager

    2 months ago

    Westlake Village, United States L-Acoustics Full time

    The Global Press Relations & Advertising Manager is responsible for leading the PR communication of L-Acoustics internationally. You will develop and implement a global press strategy, in alignment with the Communications, Sales and Product Marketing departments, particularly to support all the different projects and product launches. In this role, he will...

  • Sr Cust Serv Specialist

    3 weeks ago

    Westlake Village, United States Bank of America Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates...

  • Media Relations Manager

    3 months ago

    Westlake Village, United States L-Acoustics Group Full time

    Join our passionate and dedicated teams who are shaping the future of sound! The Global Press Relations & Advertising Manager is responsible for leading the PR communication of L-Acoustics internationally. You will develop and implement a global press strategy, in alignment with the Communications, Sales and Product Marketing departments, particularly to...