Sales Representative
5 days ago
About National Trench Safety
National Trench Safety is a leading provider of trench and traffic safety equipment rental and sales services. With over 70 branches across the U.S., we are a rapidly growing company that offers excellent employment and career growth opportunities for the right candidate.
Job Summary
We are seeking a highly skilled and motivated Inside Sales Representative to join our team. The successful candidate will be responsible for supporting the sales and operations of our branches by responding to customer inquiries and concerns, resolving customer complaints, and generating sales documents.
Key Responsibilities
- Respond to customer inquiries and concerns in a timely and professional manner.
- Resolve customer complaints and issues in a fair and efficient manner.
- Generate sales documents, including invoices, contracts, and pick lists.
- Manage communication between customers, branches, and outside sales representatives.
- Provide customers and other branches with data and backup data as requested.
- Follow up with customers, branches, and shop/yard operations on open and unresolved customer issues.
- Report on out-of-line conditions affecting customer satisfaction.
- Perform other duties as requested.
Requirements
- Minimum one year of experience working as an Inside Sales Representative or on a sales desk, preferably in the construction equipment industry or underground safety rental industry.
- Excellent communication and customer service skills.
- Quick learner, attention to detail, and adaptability skills.
- Basic knowledge of Microsoft Office, Infor, and Salesforce CRM.
- Reliable transportation.
Benefits
- Competitive salary.
- Generous comprehensive benefit package.
- 401(K) retirement plan with company match.
- Team Ownership Program (TOP) with annual stock award.
- Flexible spending and health savings accounts.
- Basic and Voluntary life and disability insurance.
- Paid Time Off and holidays.
- Tuition reimbursement.
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